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Prof. DeHart Davis argues that bureaucratic rules are not just red tape to strip away, but adefining feature of modern organizations. A fresh, thorough discussion that touches headline issues and offers sane advice. A timely reminder that bureaucracy is a game with rules, so we should pay attention to how they work. -- Camilla Stivers, author of Governance in Dark Times: Practical Philosophy for Public Service, Cleveland State University Far too often, public administration scholars focus on the negative aspects of organizational rules. This book takes a refreshingly new look at rules and the manner in which they reflect contemporary issues in public administration. It is grounded in theory and provides invaluableknowledge and insights to students, researchers and practitioners of public administration globally. This book is a must read. -- Norma Riccucci, Board of Governors Distinguished Professor, Rutgers University, Newark
Introduction1 The Organizational Perspective on Rules2 The Individual Perspective on Rules3 The Behavioral Perspective on Rules4 The Rules Framework and Grievance Policies5 Creating Eff ective Rules through Green TapeConclusionAppendix: Local Government Workplaces Study DesignReferencesIndexAbout the Author
Leisha Dehart-Davis is an Albert and Gladys Coates Distinguished Term Associate Professor at the School of Government at the University of North Carolina-Chapel Hill. Her articles have appeared in the Journal of Public Administration Research and Theory, Public Administration Review, International Public Management Journal, and elsewhere.
Well-written . . . an excellent text for graduate students of public administration or political science. * Choice *