BASIC CONCEPTS. Expert Systems Today. Basic Expert Systems Techniques. IDENTIFYING OPPORTUNITES. Identifying and Scoping Potential Applications--Part 1. Identifying and Scoping Potential Applications--Part 2. KNOWLEDGE ACQUISITION AND SYSTEM DESIGN. Analyzing a Consultation. Cognitive Analysis. Knowledge Acquisition. PROGRAM DEVELOPMENT. Creating Small Rule-Base Systems. Creating Forward Chaining Systems. Creating Systems with Context Trees. Creating Hybrid Systems. Procedural Considerations. Database Considerations. Interface Considerations. MANAGING THE DEVELOPMENT OF EXPERT SYSTEMS. Mnanaging an Expert Systems Development Effort. Appendices. References and Notes. Index.