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Creating an LGBT+ Inclusive Workplace


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Table of Contents

Acknowledgements; How Big of a Problem Is This?; Preface; Foreword by PostSecret; Introduction; Section I- The Foundation: Terminology and Insights; Safety; Allyship; Why It Matters That You Are an LGBT+ Ally; Who Am I and What Traits Do I Bring to Allyship?; How to Be an Active Ally; Privilege; Intersectionality; Battle Fatigue; Terminology; In Broad Terms; Sexual Orientations; Gender Identity; Additional Useful Terminology; Coming Out; Questions and Answers; Research Your Resources; Safety and medical emergencies on business grounds; Health and wellness concerns at home; Safety emergencies occurring at home; In Closing; Section II: Scenarios: Test Your Knowledge; Scenario 1; Scenario 2; Scenario 3; Scenario 4; Scenario 5; Scenario 6; Scenario 7; Scenario 8; Scenario 9; Scenario 10; Scenario 11; Scenario 12; Scenario 13; Scenario 14; Section III Put Your Knowledge into Practice; Assessing Your Business; First impressions; Hiring Processes; After Being Hired; The Written Rules; Introduction into the Learning Environment; Assessing Your Business; In the Office and Collaborative Spaces; Leadership and Learning Materials; How to Implement Change; In the Meantime/On Your Own; Physical Space; Inclusive Curricula and Printed Training Materials; In Closing; Appendix I: Opposition; Business district leaders (including C-suite and business board members); Business leaders (including supervisors and department heads); Company Employees; Employees' Families (including parents, children, and other loved ones); Interviews; Lau Viggo Albjerg, GlaxoSmithKline & Colgate; Lauren Banyar Reich, LBR Public Relations; Bill Barretta, The Muppets; Greg DeShields, City of Philadelphia; Richard Gray, City of Fort Lauderdale; Sally Hogshead, CEO How to Fascinate; Kenny Johnson, Philadelphia Phillies; Shelly McNamara, Proctor & Gamble; Brian McNaught, The Godfather of Gay Diversity Training; Jerrie Merritt, Bank of Nevada; Gary Murakami, MGM Resorts International; Alfredo Pedroza, Wells Fargo; Howard Ross, Cook Ross & Udarta; Josh Scott, GracePointe Church; Andrea Shorter, City of San Francisco; Additional Resources; Archives and collections; Arts, literature, and culture; E-journals and Online; Newspapers; Gender Identity and Sexual Orientation; General Resources; History; Legal; Organizations; Religion

About the Author

Kryss Shane, MS, MSW, LSW, LMSW (she/her) has been named by The New York Times and many national and international platforms as America's go-to Leading LGBT Expert. She has 25+ years of experience guiding the world's top leaders in business, education, and community via individual, small group, and full-staff trainings. She is known for making each organization's specific Diversity and Inclusion needs become more manageable, approachable, and actionable.


"In her first book, Kryss Shane created an invaluable resource to help schools become LGBTQ affirming environments. This time she is using her almost 30 years of experience and insight to transform workplaces. Although suicide is the second leading cause of death among youth, the highest suicide rate in the USA is among working-aged adults 45 - 60. One step towards reducing adult suicide is creating a workplace that affirms LGBTQ employees and parents of LGBTQ youth. While the June 2020 Supreme Court decision protecting LGBTQ workers under the Civil Rights Act of 1964 was necessary, it was not sufficient to ensure workplaces were affirming environments. Shane's book meets this need and fills this gap."
-Dr. Jonathan Singer, President of the American Association of Suicidology
"Let's get down to business: whether you are a current business leader, someone dreaming or planning to become a leader in your industry, an advocate, or a customer who supports businesses invested in LGBT+ inclusion, Kryss Shane consistently delivers as the most engaging go-to coach and educator on best practices for creating supportive and productive LGBT+ inclusive businesses and workplaces. Kryss' coaching and interactive key lessons, guidelines, and leadership challenges exploring how and why creating LGBT+ inclusive work life is good business practice presented here could not be timelier or more on the money."
-Andrea Shorter, Co-Founder, Bayard Rustin LGBTQ Coalition; Former Director of Community Relations, Out & Equal Workplace Advocates; Former Director, Marriage Equality and Coalitions Strategies, Equality California; Inclusive and Safe Community Building Consultant and Strategist

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