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Crucial Conversations [Audio]

Tools for Talking When Stakes Are High, Second Edition

By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

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Format: CD-Audio, 2nd Updated ed. Edition
Other Information: Relay time: 232min; 4 Units
Published In: United States, 01 August 2013
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
EAN: 9781469266824
ISBN: 1469266822
Publisher: Brilliance Corporation
Dimensions: 14 x 12.7 x 1 centimetres (0.09 kg)
Age Range: 15+ years
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