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Cultural Competency Skills for Health Professionals

Includes DVD with dramatizations of realistic healthcare scenarios. "Cultural Competency Skills for Health Professionals" teaches techniques for meeting the challenges of working with culturally diverse patients and their families. The skills that health professionals and students acquire through using this workbook will improve their communication and problem-solving abilities when working across cultures. "Cultural Competency Skills for Health Professionals" approaches intercultural issues in health care from the perspective of communication. It focuses your ability to understand the messages and information being communicated by patients and their families. The workbook provides eight learning modules based on realistic health-care scenarios, along with exercises and self-assessment tools. The modules include high-quality video dramatizations and worksheets, and cover topics including: Traditional roles of family care. Cultural issues in obtaining consent. Cultural issues in compliance. Language diversity in health care. Generational views on personal directives. Cultural issues in end-of-life care. Challenging cultural norm. Cultural influence in family decision-making.The resource builds skills for working across all cultures by exploring complex and nuanced scenarios in specific cultural contexts: Muslim culture. Aboriginal culture. Francophone culture. Chinese culture. Sikh culture. Hispanic culture. Cambodian culture.
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This is a useful tool for healthcare providers to us to improve upon their communication with those of different cultures. The audiovisual case studies combined with the workbook activities enable readers to observe and reflect upon a variety of experiences they may encounter. - Patrick Crane, BSN, MSN, DNP, Michigan State University College of Nursing

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