About the Author. Preface. Acknowledgements. Introduction. Chapter 1: Navigating Health Informatics Within the Cyber Space. Chapter 2: Transcending Case Management within A Cyber Based Environment. Chapter 3: The Cyber-Nurse Case Manager. Chapter 4: Cyber Data Strategy, Analytics, and Informatics. Chapter 5: Data in the Cyber Environment. Chapter 6: Algorithms. Chapter 7: Cyber Data Driven Health Decisions. Chapter 8: Business Processes and Data Implications. Chapter 9: Evolving from E-Health Systems. Chapter 10: The Data Driven Cyber Patient. Chapter 11: Summary of Key Points in the Book. Chapter 12: Reference Guide. Appendix. Endnotes.
Rebecca Mendoza Saltiel Busch, RN, MBA, CCM, CFE, CPC, CHS-IV, CRMA, CICA,
FIALCP, FHFMA, is the founder and chief executive officer of Medical Business Associates, Inc.
(MBA), established in 1991 as a minority, woman-owned medical data auditing and healthcare
consulting firm. The author attributes her company’s success to the development and implementation of a unique analytical workflow process—interactive and iterative behavioral model, system, and method for detecting fraud, waste, and abuse—that identifies all critical tasks, conditions, and standards that promote a stable, dynamic, and scalable healthcare business.
In addition to authoring three books (Healthcare Fraud: Audit & Detection Guidebook,
Electronic Health Records: An Audit and Internal Control Guide, and Personal Healthcare Portfolio: Your Health & Wellness Record), Rebecca has been granted seven U.S. data analytic design patents (pharmaceutical applications), one U.S. patent pertaining to electronic health record case management systems, and patents pending on an anomaly tracking system and an interactive and iterative behavioral model, system, and method for detecting fraud, waste, and abuse. Rebecca has authored 52 articles and delivered more than 100 presentations to consumers, government, corporate, and professional entities, has prepared academic course work, and serves as an adjunct professor for a healthcare fraud, examination, risk management, and compliance certificate program.
Recognized as an expert in her field, Rebecca has developed data management practice standards for emerging chief data officers, medical data scientist, and auditors that ultimately support and defend complex issues impacting the bottom line. She currently provides technical investigative, audit, and review expertise to various government agencies and expert testimony on health related issues in both state and federal courts.
"Evolving technology and a shift to consumer-driven healthcare will
continue to transform the industry. The Cyber Patient is a
comprehensive exploration into the current and future innovations
that leverage cloud-based technology to breakdown information
system and database silos. True patient-centric care begins and
ends with seamless access to these data. Similar to disruptions in
other industries (e.g., Blockbuster vs. Netflix), technology and
consumer demands for access and convenience will push organizations
to innovate and collaborate in new ways. This book is a must read
for healthcare informaticist professionals and health systems
leaders looking to position themselves for success in an
ever-changing market." Dennis R. Delisle, Sc.D, FACHE, Jefferson
HealthSenior Director, Operations- South PhiladelphiaPresident &
CEO, Methodist Hospital FoundationAssistant Program Director,
Operational Excellence | TJU College of Population Health"The Cyber
Patient" describes how technology is reorganizing health care
toward a new level of interconnectivity. But more importantly, it
explains how we can ride these changes to optimize patient-provider
relationships, giving us tools and time to effectively listen to
patients and individualize care. This book guides us toward the
conscious use of e-health to enhance, not replace, the care in
healthcare."Fran London, MS, RNAuthor of No Time to Teach: The
Essence of Patient and Family Education for Health Care
Providers"The Cyber Patient is another component of the evolution
of utilizing technology within healthcare. It demonstrates how
providers can now manage patients via virtual visits all within the
revenue cycle. Without a doubt it’s definitely the future with IoT
but most importantly how we in IT should start preparing for new
roles within cyber healthcare environment." Donna Hart, former CIO
at Cook County Health, 2015 Award recipient of HIMSS HIT award for
enhancing patient care through health IT and achieved HIMSS 7 EMR
recognition for 2017/2018
"Evolving technology and a shift to consumer-driven healthcare will
continue to transform the industry. The Cyber Patient is a
comprehensive exploration into the current and future innovations
that leverage cloud-based technology to breakdown information
system and database silos. True patient-centric care begins and
ends with seamless access to these data. Similar to disruptions in
other industries (e.g., Blockbuster vs. Netflix), technology and
consumer demands for access and convenience will push organizations
to innovate and collaborate in new ways. This book is a must read
for healthcare informaticist professionals and health systems
leaders looking to position themselves for success in an
ever-changing market." Dennis R. Delisle, Sc.D, FACHE, Jefferson
HealthSenior Director, Operations- South PhiladelphiaPresident &
CEO, Methodist Hospital FoundationAssistant Program Director,
Operational Excellence | TJU College of Population Health"The Cyber
Patient" describes how technology is reorganizing health care
toward a new level of interconnectivity. But more importantly, it
explains how we can ride these changes to optimize patient-provider
relationships, giving us tools and time to effectively listen to
patients and individualize care. This book guides us toward the
conscious use of e-health to enhance, not replace, the care in
healthcare."Fran London, MS, RNAuthor of No Time to Teach: The
Essence of Patient and Family Education for Health Care
Providers"The Cyber Patient is another component of the evolution
of utilizing technology within healthcare. It demonstrates how
providers can now manage patients via virtual visits all within the
revenue cycle. Without a doubt it’s definitely the future with IoT
but most importantly how we in IT should start preparing for new
roles within cyber healthcare environment." Donna Hart, former CIO
at Cook County Health, 2015 Award recipient of HIMSS HIT award for
enhancing patient care through health IT and achieved HIMSS 7 EMR
recognition for 2017/2018"The Cyber Patient represents a vision and
necessary roadmap for healthcare as it transforms into a digital
industry. The virtual connection has the promise for connecting and
delivering services with a much greater value proposition than
traditional models and consistent with other industries. Rebecca
hits the nail on the head with the promotion of self-service as the
patient becomes the provider through advanced analytics and
artificial intelligence and also becomes the destination center for
health and services utilizing technology as the primary channel. A
must read for those looking to enter into the healthcare field and
for those within the industry that want to lead and accelerate the
advancement of health."Craig Richardville, MBA, FACHE, FHIMSS
former Senior Vice President and CIO Carolinas HealthCare System
(now called Atrium Health); award recipient CIO of the Year from
InspireCIO (2017); HIMSS (2015); Charlotte Business Journal (2013);
Most Wired designation (14 years); HIMSS EMR adoption Model Stage 7
(2017)"If you find yourself struggling to build a strategy that
recognizes the upheavals brought about by the use of information
and technology in healthcare, The Cyber Patient digs into the
implications for case management, staff roles, payment cycles,
organizational efficiency and more. This book unlocks a way of
approaching a future in which data is an asset with the power to
guide any strategy focused on better care and performance."Rod
Piechowski, MA, CPHIMSSenior Director, HISHIMSS North America
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