Do you live or work with people you can't communicate with? It's a bit like trying to waltz with someone you've never met. Miscues, misunderstandings, learned patterns, and personal styles can produce communication disaster. This book is for anyone who would like to improve their communication skills.You will learn simple strategies that you can immediately apply to your relationships at work and at home. And, the information and skills presented in this book can be used immediately to improve your relationships. You'll see amazing and transforming results! You will learn practical skills to: 1) Improve your interpersonal communication skills, 2) Use conflict strategies for those difficult conversations, 3) Help you communicate more effectively people from different generations, 3) Discover the power of appreciation, and 4) Make small changes in the way you communicate that make a big difference in your relationships at work and home! Many have used this book as an ongoing resource and handbook. It's a quick read jam packed with great information you'll find yourself referring to over and over. If you have people in your life that you have trouble communicating with, then this book is for you.