About the Author

Peter Jones (Author) Dr. Peter Jones is a professor teaching systemic design at Canada's art and design school, Toronto's OCAD University, in the Strategic Foresight & Innovation and Design for Health graduate programs.Kristel Van Ael (Author) Kristel Van Ael is managing partner at Namahn, a human-centered design agency in Brussels, and teacher in product-service-system design and systemic design at Antwerp University.

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