Unlocks the ‘how’ of business transformation through digital innovation and guides readers on the tactics that need to be implemented
Introduction: How to Digitally Transform
1. BUILD Stage 1: Bridge
2. BUILD Stage 2: Uncover
3. BUILD Stage 3: Iterate
4. BUILD Stage 4: Leverage
5. BUILD Stage 5: Disseminate
Conclusion: Final Thoughts for you Journey
References
Index
Lindsay Herbert is a digital transformation expert who leads major projects globally across every organizational sector. As a Digital Transformation Leader at IBM, she drives innovations that create new markets and sharpen the competitive edge for the world’s largest companies. As a sought-after industry speaker, Lindsay shares her insights about society’s new relationship with digital technology and how it continues to redefine every aspect of our commercial and human service enterprise.
Digital Transformation deftly outlines five stages, from
constructing bridges to disseminating insights, for organizations
to implement sustainable change. Herbert recognizes that the
challenge is not the tools but the culture -- the vital ingredient
for the digital shift from customer experience to back office
systems.
*Vice President of Marketing, ITAHKA*
This book contains rarely found and rarely used common sense for
the over hyped and jargon fuelled trend of digital transformation.
Lindsay uses her experience and communications skills to provide
clear guidance for this important element of business evolution in
a well-structured logical format.
*Chairman, Precedent*
This book is the ‘Quora’ of Digital Transformation. Lindsay Herbert
has done a superb job of outlining and answering so many questions
that arise from Digital Transformation, both for business leaders
and for consultants. In digital we need to question everything and
look for the answer…luckily much of it is here.
*Co-founder, Crank*
For once here is a practical and unbiased guide to corporate
digital transformation. Lindsay has managed to pull together a
great mix of evidence-based analysis and a clear roadmap to follow
that in my experience actually works. I recommend any modern,
serious business leader reads it.
*Co-founder, Freeformers*
I was privileged to work with Lindsay and see her undoubted skills
in action in live digital transformation projects, she was simply
brilliant. And under the sub-headings of Bridge, Uncover, Iterate,
Leverage and Disseminate she does a wonderful job on explaining how
it should be done in today’s digital world. A great read.
*Founder and Organiser, Podge Events*
Lindsay’s clear-headed approach to digital transformation sweeps
away the misconceptions and demystifies the jargon surrounding it.
She provides hugely useful suggestions with the BUILD model and has
delightfully counterintuitive advice, such as reigning in the urge
for PR campaigns until you have actually delivered tangible change.
Her insights will prove valuable to anyone on this challenging (and
rewarding) journey.
*Founder and Consulting Partner, The Arc Group; Ex-Head of Digital
Transformation at the BBC*
Lindsay breaks down what can be intimidating concepts of digital
transformation, but without understating its complexity and
difficulty. She emphasizes the importance of fundamental mind shift
– one that embraces change as a constant.
*Chief Information Officer, Royal Caribbean Cruises*
Transforming your organisation can be a terrifying prospect, full
of fear and stress. This book makes it into a thrilling one, full
of hope and purpose.
*Futurist*
In today’s business world, there is nothing more essential and at
the same time more confusing and intricate than the concept of
Digital Transformation. With an astute and engaging style, Lindsay
Herbert unravels one of the most important challenges for the
futureproofing of organisations. An obliged reading for all
executives.
*Australia's first Chief Digital Officer*
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