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The Disappearing Product

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Table of Contents

Contents: 1. Marketing and Markets in the Creative Industries: making the connection PART I MARKETS 2. Industry Structure: rethinking the value chain 3. Market Structure: towards the social product 4. From Content to Context: the new business models PART II MARKETING 5. Products, Brands and Experiences 6. What is marketing strategy? Principles and methods 7. Strategy Continued: Competitors and Collaborators 8. Understanding Audiences: from segments to sub-cultures 9. Marketing and Creativity Bibliography Index

About the Author

Chris Bilton, Senior Lecturer (Reader) in the management and marketing of the creative industries, Centre for Cultural and Media Policy Studies, University of Warwick, UK


`Chris Bilton pursues a critical issue for everyone in arts and entertainment. The giants of the internet age have disintermediated IP owners. How can creators of content reclaim their relationship with their audiences?' -- Peter Bazalgette, Chair of ITV and previously Chair of Arts Council England 2012-2016 `Chris Bilton's book proposes a fresh view on cultural marketing. I like his approach of using traditional marketing concepts to describe the reality of the cultural industries from a new angle. I could describe it as a philosophical discussion about marketing in the arts and cultural (or creative) industries, more specifically in the music industry. It is well argued and interesting to read. No doubt it will lead to some interesting exchanges of points of views with students.' -- Francois Colbert, HEC Montreal, Canada `This book steps nimbly between the relentlessly commercial perspective of the business schools, and the critical approach of cultural policy studies, to bring into focus some of the key challenges facing cultural and creative businesses and individuals today. Building on the approach pioneered by Richard Caves and others, Bilton explores how culture is produced and circulated in a contemporary cultural economy dominated by FAANG (Facebook, Apple, Amazon, Netflix, Google), where attention more than distribution or content, is king.' -- Justin O'Connor, Monash University, Australia `This book is a product of bold and pioneering cross-disciplinary thinking. It offers a structured perspective to our observation of the fast evolving dynamics of cultural markets where products become virtual, co-creative experiences. The book's conceptual toolkit and practical insights will be an excellent resource for anyone interested in cultural marketing, especially independent cultural producers who strive to prosper in the age of network, convergence, free content and big data.' -- Hye-Kyung Lee, King's College London, UK

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