Ch 1 - An introduction to change, Ch 2 - The legacies of changes in the external environment over the last century, Ch 3 - The internal environment, Ch 4 - Theoretical and philosophical frameworks, Ch 5 - Practitioner roles and implementation issues, Ch 6 - Situational assessment and diagnosis, Ch 7 - Organisation-wide change, Ch 8 - Workgroup and team development, Ch 9 - Developing individuals, Ch 10 - Evaluation and organisational learning
Elizabeth R. Skringar holds a Bachelor of Applied Science (Psychology) and a Graduate Diploma (Organisational Psychology) from Curtin University. She is currently embarking on a PhD at Monash University. Elizabeth's experience marries 25 years working in management and business consulting with seven years tutoring in organisational behaviour and change at Monash University. Tony Stevens holds a Bachelor of Business (Personnel and Industrial Relations) from RMIT University and a Masters of Education from La Trobe University. He is currently undertaking PhD studies at La Trobe. Tony's background includes experience within the Australian Army as a unit commander and as a training and development specialist. His more recent consulting experience extends to the provision of advice on human resource management including start-up projects, restructuring operations and assessing post-merger staffing needs.