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E-Business and Erp


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Table of Contents

Concepts Behind the Electronic Enterprise. Inside Out, Outside In: Complimentary Technologies of ERP and E-Business. Web Economics: Valuing Your ERP and E-Business Investments. ERP/E-Business Matrix: Options and Scenarios. Behind the Web: Supply-Chain Management. Customer Relationship Management. ERP/E-Business Impact on Shared Services. Triple Play: Technology, Processes, and People. ERP/E-Business Matrix Destination Goals. Migration Path Options. Program and Project Management. ERP Vendor Responses to E-Business Challenges. Glossary. Index.

About the Author

GRANT NORRIS, BS, MBA, is a Partner at PricewaterhouseCoopers in the Management Consulting Services Practice based in Philadelphia. JAMES R. HURLEY BA, MBA, CAGS, CPA, is a Partner in PricewaterhouseCoopers Information, Telecommunication, and Entertainment Practice based in New Jersey. KENNETH M. HARTLEY, BS, MBA, CFPIM, is a Partner with PricewaterhouseCoopers. JOHN R. DUNLEAVY, BA, MBA, CPA, is a Partner at PricewaterhouseCoopers. JOHN D. BALLS, BA, MS, MBA, is CIO, Vice President, and Program Director for a leading Fortune 100 communications company's Enterprise Resource Planning (ERP) initiative.


"It's full of diagrams and is written in a direct and concise style." (Internet Works) "To the right business, the message could be useful." (Ambassador, October 2000)

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