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The Economist


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About the Author

Michel Syrett is a well-known writer, lecturer and consultant on management issues. Together with Jean Lammiman he runs the Innovation in Organisations programme at Roffey Park Management Institute.


Drawing on original research and work carried out by business schools and consultants, and using the experiences of firms such as Reuters, Diageo, Pfizer, Deutsche Bank and IBM, Michel Syrett highlights common failings, such as poor resource planning and performance management and demonstrates how they can be overcome. * Manager Magazine *
This is a very readable - and relevant - introduction to a key issue for strategy. * Professional Manager Magazine *

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