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Effective Training
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Table of Contents

Chapter 1 TRAINING IN ORGANIZATIONS Overview of Training Trends in Training Career Opportunities in Training Important Concepts and Meanings Focus on Small Business Summary Key Terms Case Questions Exercises Questions for Review Web Research Chapter 2 ALIGNING TRAINING WITH STRATEGY Overview Strategic Planning OD, Strategy, and Training Putting It All Together Focus on Small Business Summary Key Terms Case Questions Exercises Questions for Review Chapter 3 LEARNING, MOTIVATION, AND PERFORMANCE A Few Words about Theory Understanding Motivation and Performance Understanding Learning Social Learning Theory Aligning Training Design with Learning Process Motivation to Learn Training That Motivates Adults to Learn Summary Key Terms Questions for Review Exercises Chapter 4 NEEDS ANALYSIS Why Conduct a Training Needs Analysis? When to Conduct a TNA The TNA Model Where to Look for OPGs The Framework for Conducting a TNA Output of TNA Approaches to TNA Focus on Small Business TNA and Design Summary Key Terms Questions for Review Exercises Fobrics, Inc. Questions Web Research Case Questions Appendix 4.1 Chapter 5 TRAINING DESIGN Introduction to the Design of Training Organizational Constraints Developing Objectives Why Use Training Objectives? Facilitation of Learning: Focus on the Trainee Facilitation of Learning: Focus on Training Design Facilitation of Transfer: Focus on Training Facilitation of Transfer: Focus on Organizational Intervention Focus on Small Business Outcomes of Design Summary Key Terms Questions for Review Exercises Web Research Chapter 6 TRADITIONAL TRAINING METHODS Overview of the Chapter Matching Methods with Outcomes Lectures and Demonstrations Games and Simulations On-the-Job Training Summary of Methods and When to Use Them Audiovisual Enhancements to Training Summary Key Terms Questions for Review Exercises Web Research Case Questions Chapter 7 ELECTRONIC TRAINING METHODS Overview of the Chapter Electronic Training (ET) and Its Components ET Design and Development Strengths and Limitations of ET Summary Key Terms Questions for Review Exercises Web Research Case Questions Chapter 8 DEVELOPMENT AND IMPLEMENTATION OF TRAINING Development of Training Implementation Transfer of Training Summary Key Terms Questions for Review Exercises Web Research Case Questions Chapter 9 EVALUATION OF TRAINING Rationale for Evaluation Resistance to Training Evaluation So We Must Evaluate Types of Evaluation Data Collected Focus on Small Business Summary Key Terms Questions for Review Exercises Case Questions Web Research Chapter 10 KEY AREAS OF ORGANIZATIONAL TRAINING Overview Orientation Training (Onboarding) Diversity Training Sexual Harassment Training Team Training Cross-Cultural Training Other Training Programs and Issues Summary Key Terms Questions for Review Exercises Case Questions Chapter 11 EMPLOYEE AND MANAGEMENT DEVELOPMENT Employee Development Management Development Our Approach to Management Development General Overview of the Managerial Job General Characteristics of Managers Integration: Strategies and Management Characteristics Management Development Implications Sources of Knowledge/Skill Acquisition Training for Executive-Level Management Focus on Small Business Summary Key Terms Questions for Review Exercises Web Research Case Questions References Glossary Index Appendix 9.1 Appendix 9.2

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