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The Emerald Handbook of Modern Information Management


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Table of Contents

Preface: Why a Handbook Now? Part One: The Context 1. The Economy at Large and Why You Should Care; Niloufer Sohrabji 2. Disruption and the Management of Information; Linda Berube 3. Leadership and the Political: The Environment of the Information Management Organization; John Buschman 4. Making the Business Case; Ulla de Stricker, Cindy Shamel and Constance Ard 5. Positioning for Success: A Rose by any other Name; Laura Soto-Barra and Mary Glendinning 6. Leading and Managing Strategy in the 21st Century; Mary Lee Kennedy and Rebecca Jones 7. The Delicate Balance in Copyright Today; Michele Ayers 8. Stepping Out: Organizing Information in the 21st Century; Lynne C. Howarth 9. Sustainability: What Does It Mean for You and for Your Library?; Gary Shaffer Part Two: The Balanced Scorecard: A Framework for Demonstrating Contribution Customer Metrics 10. Information Audit and Impact Assessment; Sue Henczel 11. Models of Service in an Age of Acceleration; Claire Gunnels and Susan E. Green 12. Rethinking the Physical Library - Academic; Chris Flegg 13. Rethinking the Physical Library - Special: Transforming the Information Organization; Cindy Sullivan 14. Rethinking the Physical Library - Small-Medium Public Libraries; Nanci Milone Hill 15. Rethinking the Physical Library - Large Public; David Leonard 16. Information Literacy: What does it Mean and Where does it Fit In?; Laura Saunders 17. Information Veracity and the Threat of "Fake News"; Leigh Montgomery and Barbara Gray 18. Reference Reimagined; Tamika Barnes, Iyanna Simms and Christopher Moffatt 19. Marketing Your Expertise; Anne E. Rogers and Kaia L. Densch Internal Process Metrics 20. Optimizing, Measuring, and Reporting Value on Content Acquisition; Robin Neidorf 21. Negotiate for Information Like It Is Your Own Money - with Savvy and the Right Skills; Willem C. Noorlander 22. Evaluating and Managing Information Services; Larisa Brigevich 23. Knowledge Management Skills Applicable to Information Management - Information Management Skills Applicable to Knowledge Management in an Organization; Eva Semertzaki 24. Records Management: Fit, Value and Placement within an Organization; Chris Bednar 25. IS and Archives; Sylvia James Learning & Growth Metrics 26. Education for Success: Multiple Avenues and Options; Susan DiMattia 27. Evaluating Staff Roles and Retention; Barbara Hirsh Financial Metrics 28. Financial Metrics: What You Need to Know; Sylvia James 29. Competition and Collaboration: Insights from the Information Supply Chain; Jack Cahill 30. Resourcing Strategies; Stephen Phillips 31. Cost Recovery - Strategies and Options; Jill Strand Epilogue: "All Progress is Change" 32. Big Data, Big Opportunity for Librarians and Information Professionals; Amy Affelt 33. Big Data and Text Analytics; Helen Clegg and Hugo Evans 34. Opportunity: Competitive Intelligence and Information Management; Cynthia Cheng Correia 35. Opportunity: Talent Acquisition; Christian F. Henning 36. View from the Top: What the Bosses Think; Laura Garza, Marian Krupicka and Anon


Library and information professionals present an integral text for masters of library science students and a reference for information professional practitioners, but warn that it does not encompass all modern information theories, procedures, and practices. Whether read sequentially or in topical combinations around common themes, they say, the chapters provide a construct through which both students and practitioners may learn about the major challenges facing them in the early part of the 21st century, and find some guidance in how to tackle them.--Annotation (c)2018 "( "

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