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Home » Books » Science » Medicine » Nursing » General

Emotional Intelligence in Health and Social Care

A Guide for Improving Human Relationships

By John Hurley, Paul Linsley

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Format: Paperback, 188 pages
Other Information: Illustrated
Published In: United Kingdom, 01 November 2011
"While emphasising caring for others, this book also places great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others." John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the allied health professions.

Table of Contents

Introducing emotional intelligence. Why emotional intelligence matters in health and social care. Self awareness and empathy: foundational skills for practitioners. The therapeutic relationship and emotional intelligence. Communication. Emotional intelligence and leadership. Using emotional intelligence to navigate a critical incident. Emotional intelligence and the concept of emotional touchpoints in healthcare. Emotional intelligence and being a successful learner and teacher. Emotional approaches and activities to enhance emotional intelligence. Some final thoughts on emotional intelligence.

About the Author

John Hurley and Paul Linsley respectively Senior lecturer in Nursing, Southern Cross University, Australia; Senior lecturer, University of Lincoln, England


'This is an excellent and easy to understand book on developing interpersonal and intrapersonal skills in dealing with oneself and with others. The activities make it useful for personal study and growth as well as an avenue for group discussion. An emphasis is placed on caring for oneself in the demanding world of healthcare. This is a much-needed addition to healthcare literature.' Vicki Ann Moss, DNSc, MS, BSN, RN (University of Wisconsin-Oshkosh), US

EAN: 9781846195402
ISBN: 1846195403
Publisher: CRC Press
Dimensions: 24.13 x 16.51 x 1.27 centimetres (0.42 kg)
Age Range: 15+ years
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