Part I: INTRODUCTION. 1. The Challenges of Social Work. 2. Direct Practice: Domain, Philosophy, and Roles. 3. Overview of the Helping Process. 4. Operationalizing the Cardinal Social Work Values. Part II: EXPLORING, ASSESSING, AND PLANNING. 5. Building Blocks of Communication: Conveying Empathy and Authenticity. 6. Verbal Following, Exploring, and Focusing Skills. 7. Eliminating Counterproductive Communication Patterns. 8. Assessment: Exploring and Understanding Problems and Strengths. 9. Assessment: Intrapersonal, Interpersonal, and Environmental Factors. 10. Assessing Family Functioning in Diverse Family and Cultural Contexts. 11. Forming and Assessing Social Work Groups. 12. Developing Goals and Formulating a Contract. Part III: THE CHANGE-ORIENTED PHASE. 13. Planning and Implementing Change-Oriented Strategies. 14. Developing Resources, Organizing, Planning, and Advocacy as Intervention Strategies. 15. Enhancing Family Functioning and Relationships. 16. Intervening in Social Work Groups. 17. Additive Empathy, Interpretation, and Confrontation. 18. Managing Barriers to Change. Part IV: THE TERMINATION PHASE. 19. The Final Phase: Evaluation and Termination.
Glenda Dewberry Rooney is a Professor Emeritus in the Department of Social Work at Augsburg College in Minneapolis, Minnesota. She taught undergraduate and graduate courses in direct practice, ethics, and research as well as courses in organizations and administration. Her practice experience includes child welfare, mental health, and work with families and children. In addition to her practice experience, she has been involved in community-based research and has worked with agencies concerned with children, youth, and families as a trainer and as a clinical, program, and management consultant. Active in retirement, Dr. Rooney continues to be an advocate for child welfare policies and practices that strengthen and support families. She served as a state-wide leader involved in developing community partnerships for the public education during the enrollment periods of the Affordable Care Act. Kim Strom-Gottfried is a Professor at the UNC-Chapel Hill School of Social Work, where she teaches in the areas of direct practice, communities and organizations, and human resource management. Dr. Strom-Gottfried's scholarly interests involve ethics, managed care, and social work education. She provides training and consultation and research related to private practice, ethics, and managed care. Highly respected social work educators, Dean H. Hepworth and Jo Ann Larsen originally defined how direct practice should be taught. Ronald Rooney is a Professor in the School of Social Work at the University of Minnesota. A practitioner in child welfare, community mental health, and school social work, Dr. Rooney is also the author of STRATEGIES FOR WORK WITH INVOLUNTARY CLIENTS. He was the 2004 winner of the Academic Leadership Award of the College of Human Ecology, University of Minnesota.
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