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An Ethical Approach to Leading Change


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Table of Contents

Introduction The Healthcare Sector and the Modernizing Agenda Organizational Change and Healthcare Turning to Narrative Research Methodology Stories: Epic, Tragic, Comic and Romantic Serial: Community Mental Health Team Formation Themes Feedback and Focus Groups Discussion and Conclusions

About the Author

DR MERVYN CONROY is a Senior Fellow at the Health Services Management Centre, University of Birmingham, UK. His work at the centre spans teaching, consultancy, research and PhD supervision. In his teaching role he has co-directorship responsibilities for a number of specialist masters programme for health and social care managers. He has over fifteen years experience of management education, organisational research and consulting. He first worked in the health and social care sector as a counsellor and later in mental health services as a manager and researcher. His research formed the basis of a briefing paper on 'Alternative Approaches to Healthcare Reform' to the UK Department of Health. He was also asked to sit on one of the 'High Quality Care for All' review groups at Whitehall. His research and publications focus on theoretical and practical understanding of what health and social care managers at all levels need to lead the implementation of ethical and sustainable practice improvement and he speaks regularly at international conferences on this topic. Consulting and one to one coaching in the private, public and third sectors along with programme management on a number of high profile public sector change leadership and management learning projects feature in his recent activities.

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