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The Facility Management Handbook


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Table of Contents


Preface to the Fourth Edition

SectionIBackground and Organization

1The Nature of Facility Management

2Organizing the Department

SectionIIPlanning, Finances, and Budgeting

3Strategic and Annual Planning

4Financial Management

5Space Planning and Management

SectionIIIReal Estate

6Real Estate Options and Regulations

7Lease Administration and Property Management


8Definitions, Background, and Applications of Sustainability

9Sustainability in Practice

10Sustainability Financials, Acceptance, and Implementation

SectionVThe Design--Build Cycle

11Programming and Project Development

12The Design Process

13Project Management and Construction

SectionVIFacility Emergency Preparedness and Business Continuity

14Planning, Definitions, and Threat Assessment

15Command, Control, and Communications

16Emergency Preparation and Training

17Emergency Response and Recovery

SectionVIIFacility Security Management

18Facility Security Goals and Responsibilities

19Facility Security and Planning

20Facility Security Implementation

SectionVIIIOperations and Maintenance

21Contracting and Types of Contracts

22Work Coordination

23Facility Operations

24Maintenance and Repair

25Facility Services

SectionIXFacility Management Practice

26Administering the Department

27Managing Quality Facilities

28Communications and New Facility Management Skills

29Building Information Modeling, Information Systems, and Other Technology

30The Future of Facility Management

AppendixAThe Facility Manager's Tool Kit of References

AppendixBWebsites and Internet Addresses

AppendixCFacility Management Education Programs

AppendixDLife-Cycle Cost Example

AppendixEFacility Security and Emergency Best Practices

AppendixFBackup Documents



About the Authors

About the Author

KATHY O. ROPER, CFM, LEED AP, is Associate Professor of Integrated Facility Management at Georgia Institute of Technology. RICHARD P. PAYANT, DBA, CFM, CPE, CHS, LEED GREEN ASSOCIATE, is Director of Facilities Management, Georgetown University.

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