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What's Your Job?Why Is It So Tough to Create Value?What the Heck Is Your Work, Anyway?Going to the GembaWhat's It All About?Next StepsNotes Spotting Value, Spotting WasteAllison's StoryIntroducing 5SWhat Is Information 5S?A Lesson from the ChefsApplying 5S to InformationThe $14 Million CheckThe DesktopThe Absurdity of Out of Sight, Out of MindFrequency-Based OrganizationBut First Translating the Concept to ElectronicsE-mail: The Problem ChildBack to AllisonSystemic Information 5SRemember, It's a Means to an EndNext StepsNotes FlowFlowDaily Work ProcessesRoutine Work: Your Job Requires More than Just Creative Genius (Unfortunately)Transforming the Creative into the TransactionalNext StepsNotes Visual ManagementIntroductionWhat Is Visual Management?The Irony of Out of Sight, Out of MindWhy All Those To-Do Lists Don't WorkLiving in the CalendarThe Calendar as KanbanThe Calendar and the Task PadCaution: Don't Treat Your Calendar Like Your Gas TankThe Old Movies Had It RightSometimes a Little Inventory Is OkayOf Course, Life Never Goes According to PlanAssessing Personal Production CapacityBut, What If You're Allergic to Calendars?The Simpler Method: The Personal KanbanFour Easy StepsThe Incredibly Flexible KanbanOther Types of Visual ManagementReflexive versus Cognitive SystemsReducing AmbiguityNext StepsNotes From Bad to Good, and From Good to GreatLike an Air Traffic ControllerThe Twin Pillars of KaizenStandardized WorkCreative Types Need Standard Work, TooCreating Mental Capacity for ImprovementNow, It's Your Turn: Step 1What Is Your Problem? Your Real Problem?Five WhysYour Turn: Step 2Implementing Improvement: A3 ThinkingContinuous ImprovementNotesConclusionEndnotes Index
Daniel Markovitz is president of TimeBack Management, a consulting firm that radically improves individuals and team performances by identifying and eliminating root cause impediments to productivity.
Dan Markovitz brings a thoughtful and supremely practical perspective to the fundamental scarcity faced by us all: time. His approach blends conceptual frameworks and concrete specifics--a powerful and useful combination--to reduce the noise and clutter in our lives and work. Markovitz can help us all to be more effective! --Jim Collins, author of Good to Great and co-author of Built to Last and Great by Choice