Preface iv

Workshop objectives 1

The five dysfunctions of a team 5

Team assessment: Where we are and where we’re going 9

Fundamental 1: Building trust 21

Fundamental 2: Mastering conflict 37

Fundamental 3: Achieving commitment 53

Fundamental 4: Embracing accountability 73

Fundamental 5: Focusing on results 85

Summary and Conclusion 95

Resources 105

About the author 108

About the Author

Patrick Lencioni is founder and president of The Table Group, a management consulting firm specializing in organizational health and executive team development. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500 and mid-size companies to start-ups and nonprofits. Lencioni is the author of nine business books with over three million copies sold worldwide. He lives in the San Francisco Bay Area with his wife and four boys.

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Table of Contents

About the Author