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Forging Trust Communities

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Accessible and engaging, Wu's book merges the practical with the scholarly to embed the current, Internet-led information revolution's effects on collective action and governance within a historical perspective, weaving together a wealth of diverse and expansive cases. -- Catie Snow Bailard, George Washington University, author of Democracy's Double-Edged Sword: How Internet Use Changes Citizens' Views of Their Government

Table of Contents

AcknowledgmentsPart I1. Trust Communities from the Telegraph to the InternetActivists Use the Latest Technology AvailableGovernments Use Technology to Define the NationThe Link between Commercial Success and Political UsefulnessSharing and Interaction Create Meaning within a Trust CommunityTrust Communities Can Have Diverse MembersInformation as Political CurrencyThe Trust Community as an Analytical ToolUnpacking the Concept of "Trust Community"2. Blogs, Wikis, and International Collective ActionHow This Case Came to LightFailure of Government, Humanitarian, and Media InstitutionsWhy Individuals Came Together and How They Did ItShock, Grief, and AngerFrustration and the Impulse to HelpCreating the Blog and WikiMaking the Blog Easier to UseCreating the WikiMoving the Wiki to a New HomeThe Egalitarian EthosBlog and Wiki Effectiveness on the GroundDid Volunteers Participate Again in Other Collective Actions?The View through the Lens of a Trust CommunityCreating a Common IdentityBuilding TrustSocial CapitalNetworkTrust CommunityInstitutionPart Two3. Activists Challenge Institutions with Information Technology NetworksChina 1900Philippines 2001Taiwan 1970sGlobal 1990sEgypt and Tunisia 2011Conclusion4. Governments Shape Nations with Communications TechnologyInfrastructure and National IdentityCanada 1927Brazill 1900DiscussionInfrastructure, Economic Development, and National SecurityChina 1979United States 1864United States 1968Information, Ideas, and National SecurityUSSR 1960Russia 1880Information, Ideas, and Delivering Public ServicesGlobal 1990United States 1960Information, Ideas, and National IdentityIndia 1987UK 1938Qatar 1996DiscussionConclusionPart III5. Technology + Trust = Political InfluenceTrust Communities - Opportunities for Individuals and InstitutionsThe Role of CapitalismEngagement, Participation, and InteractivityTrust Communities and DiversityInformation and Ideas as a Source of PowerTrust Community as an Analytical LensFuture ResearchConclusionEpilogueFor the ActivistFor BusinessesFor GovernmentsNotesReferencesIndex

About the Author

Irene S. Wu is a senior analyst at the US Federal Communications Commission. The author of From Iron Fist to Invisible Hand: The Uneven Path of Telecommunications Reform in China, she teaches in the Communications, Culture & Technology Program at Georgetown University.


Wu has given us an important book of ideas, presented with clarity and originality, that could go a long way toward helping us keep up with - and understand the vast implications of - the technology swirling around us. * Hill Rag *

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