Chapter 1. Basics of Finance, Statistics and Data-Analytic Thinking Chapter 2. Tools for HR Analytics Chapter 3. Data Collection Chapter 4. HR Analytics Modelling Chapter 5. Turnover Chapter 6. Training and Development Chapter 7. Strategic Resourcing Chapter 8. Recruitment Chapter 9. Compensation and Benefits Chapter 10. Career Planning Chapter 11. HR Policies vs. Profits Chapter 12. Conclusions and Thoughts on the Future of HR Analytics
Dr. Fermin Diez is an Adjunct Faculty member at Singapore Management University (SMU). Alongside 35 years of experience working in Human Resources within consulting, corporate, and academic roles, he is also the co-author of Human Capital and Global Business Strategy (2013) and The Remuneration Handbook (2017). Dr. Mark Bussin is the Chairman of 21st Century, a Professor at the University of Johannesburg and an Adjunct Professor at University of Cape Town. He has HR experience across all industry sectors and is viewed as a thought leader in the HR, Reward and Compensation arena. He is also the author of 10 books, including Retention Strategies: The Key to Attract and Retain Excellent Employees (2018). Venessa Lee is VP of HR at United Overseas Bank, Singapore. She has gathered her HR expertise through consulting and corporate experience, working with many organisations in delivering transformation and talent management change initiatives across Asia. Her areas of focus include strategic workforce planning, organisation restructuring and talent strategy implementation.
"Fundamentals of HR Analytics should be required reading for all HR
Practitioners attempting to create value for their organisations,
as well as to improve their own capabilities to gain insights in
today’s constantly changing world of work. 'In God we trust,
all others must bring data' is largely attributed to Deming and a
good starting point for acknowledging that analytics has a place in
all professional work. Past Examples of Six Sigma projects in HR
have demonstrated the leverage this can provide in supporting
organisational improvement. It is thus fitting that a more
dedicated book be available to HR practitioners that takes into
account the specific lexicon and context of the HR function, as
well as the contemporary trends and technological advances
available. While this book is an important contribution to
professionals regardless of their level of expertise, it is an
equally powerful contribution to deepening the common understanding
of effective HR practices. As HR functions support necessary
business improvement processes, their own maturity of moving from
Basic Personnel Administration through to People Development, Line
Management Empowerment, Value Addition and finally Anticipating the
Future, will also require an overlay in HR Analytics Maturity as
described in this book."
*Dr Dino Petrarolo, SVP at Competitive Capabilities International
and Best Practice advisor*
"HR is at a major intersection whereby the future success of
organizations will be reserved for those who are capable of best
understanding people data and how such information can be leveraged
to disrupt and grow. There is a continued need for HR leaders to
understand business, not just people. This book dives in deep to
what every high performing HR leader needs to know about the
incredible value than comes from a data driven people focused
organization. Absorb what is in this book and deliver more value
today by incorporating Fundamentals of HR Analytics into your
everyday work life!"
*Scott Cawood, President and CEO of WorldatWork*
"What a great book! Business leaders look to HR for business
solutions but are often disappointed. This book provides invaluable
tools for HR practitioners to migrate from support to impactful
business partners who deliver solutions that are bought into by
senior leadership. I wholeheartedly recommend this book for all who
are grappling with how to capitalise on the power offered by
digital transformation and HR analytics to add greater value to
their organisations. This book is written in an easy to understand
format with many practical examples and case studies to illustrate
the use of analytics to solve challenging problems that are
commonplace in organisations."
*Mark Cotterrell, Chairman and CEO of MAC Consulting*
"As a seasoned HR practitioner and academic, I found Fundamentals
of HR Analytics a worthwhile read. Whether you are just about to
start your HR analytics journey or are wanting to secure HR's seat
in the boardroom, this is a must-have and must-read book! The
authors successfully present a comprehensive summary of the
perplexing people analytics "mystery", so I will surely be
recommending this book to my students and colleagues."
*Magda Bezuidenhout, PhD, Senior Lecturer in Compensation
Management, University of South Africa*
"Arguably the biggest skill gap as the HR profession transforms in
the digital age is in people analytics. How can HR provide better
visibility on an organisation’s most important asset – its people.
Where are the best opportunities to maximise ROI on human capital?
Which events matter most to the employee experience? What
predictive insights are possible to better enable workplace
learning and agility? This book is therefore highly recommended as
a must-read for both new and seasoned professionals. By enabling
faster and better decisions, analytics will finally allow HR to
re-claim its essence - to be more human."
*Mayank Parekh, Chief Executive Officer at the Institute for Human
Resource Professionals, Singapore*
"It is an era of the Fourth Industrial Revolution and Big Data. It
is fundamental that HR should remain relevant and aligned to the
business objectives. This comprehensive analysis of HR drivers is
essential and dynamic reading for all senior managers. It forms the
basis for innovative decision making and provides hands on
explanations with real life case studies- from concept to
implementation, in a context of global competition and added value
for all stakeholders. Fundamentals of HR Analytics should be
required reading not only for HR professionals but also for senior
managers."
*James Allan, CEO of Sable Metals & Minerals, South Africa*
"Fundamentals of HR Analytics is a must read for any HR
professional who wants to understand and apply data analytics to
solve real HR challenges in organizations. This book offers
practical guidance and demystifies analytics with clear step by
step guidelines to develop data-driven, realistic and actionable
solutions to the common problems around talent attraction,
development, retention and engagement."
*Aileen Tan, Group Chief HR Officer, SingTel, Singapore*
"Now more than ever, HR professionals of all levels need to
leverage data for better decision making. Gone are the days where
working with data is only meant for the specialists. The authors do
well to chart the analytics journey from the fundamentals to more
technical aspects with real world applications that breaks down the
barrier to working with data. This book is a valuable resource in
helping more people see and understand data, a mission we
passionately advance. The authors' fervour to equip HR
professionals with the skills necessary to thrive in a quickly
evolving landscape shines through this book."
*JY Pook, Senior Vice President, Asia Pacific, Tableau*
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