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A Handbook for Managing Mentoring Programs


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Table of Contents

1. Prologue

Part I. Understanding Mentoring

2. Defining Mentoring

3. Promoting High-quality Mentoring

Part II. Developing Mentoring Programs that Work

4. (Re)Designing a Mentoring Program

5. Recruiting, Matching, and Briefing

Part III. Enriching & Strengthening the Processes

6. Supporting the Beginning, Middle, and End

7. Promoting Learning Conversations

8. Welcoming Diversity

Part IV. Assessing Program Success

9. Measuring Mentoring

10. Improving Mentoring

11. Epilogue

About the Author

Laura Gail Lunsford is the Director of the Swain Center at UNC-Wilmington's Cameron School of Business. Prior to becoming the director she was a tenured Associate Professor in Psychology at the University of Arizona. She studies leader development and the psychology of coaching and mentoring. Her teaching focuses on cognitive, interpersonal and organizational psychology. These interests have been influenced by working more than two decades with talented individuals. Her research focuses on the psychology of mentoring in higher education and she has published 30 chapters, peer-reviewed articles, and case studies on mentoring and leadership. Over the last six years she has given 20 peer-reviewed talks at conferences on mentoring in the U.S., Mexico, and Europe. In addition she consults with organizations interested in leader development and mentoring/coaching programs.


'A valuable and evidence-based addition to the resources for mentoring programme managers - full of examples and practical guidance. Laura Lunsford captures both the complexity and the simplicity of making mentoring work in a wide variety of contexts. A welcome addition to my bookshelf and recommended reading lists.' David Clutterbuck, David Clutterbuck Partnership 'Incorporating best practices, empirical research, and reflective exercises, Lunsford's Handbook will be an asset to any current or aspiring program manager looking to develop, execute, and evaluate a successful mentoring program, no matter the field. The easy-to-digest conversational style, hands-on exercises, and practical advice will make the reader feel like she has Lunsford as her own personal program consultant.' Allison McWilliams, Wake Forest University, USA 'At last, the definitive guide for mentoring program managers! This comprehensive resource pulls together everything leaders will need to create, sustain, and promote evidence-based, high-impact mentoring programs. Lunsford is a meticulous scholar and a superb writer; the delightful result is an exceptionally reader-friendly guide. Jam-packed with case-studies, tools, and outcome measures, this is truly the nuts and bolts manual the mentoring field has been waiting for. This handbook is immediately the new standard on how to develop and run a winning mentoring program.' W. Brad Johnson, United States Naval Academy and Johns Hopkins University, USA

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