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The Handbook of Blended Learning


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Table of Contents

Forewords xvii Jay Cross, Michael G. Moore Preface and Acknowledgments xxxi Curtis J. Bonk, Charles R. Graham Part One: Introduction to Blended Learning 1 1 Blended Learning Systems: Definition, Current Trends, and Future Directions 3 Charles R. Graham 2 The Blended Learning Imperative 22 Elliott Masie 3 Why Blended Learning Hasn't (Yet) Fulfilled Its Promises: Answers to Those Questions That Keep You Up at Night 27 Jennifer Hofmann 4 On Designing Interaction Experiences for the Next Generation of Blended Learning 41 Ellen D. Wagner Part Two: Corporate Blended Learning Models and Perspectives 57 5 Blending Learning for Business Impact: IBM's Case for Learning Success 61 Nancy J. Lewis, Peter Z. Orton 6 A Learning Ecology Model for Blended Learning from Sun Microsystems 76 Mike S. Wenger, Chuck Ferguson 7 Putting Customers First at Microsoft: Blending Learning Capabilities with Customer Needs 92 Lutz Ziob, Bob Mosher 8 Transformation of Sales Skills Through Knowledge Management and Blended Learning 105 Alan G. Chute, J. O. David Williams, Burton W. Hancock 9 The Cisco Networking Academy: A Model for the Study of Student Success in a Blended Learning Environment 120 Alan Dennis, Barbara Bichelmeyer, Dan Henry, Hasan Cakir, Ali Korkmaz, Carol Watson, JoAnne Bunnage 10 To Blend or Not to Blend: A Look at Community Development via Blended Learning Strategies 136 Kirsten S. Hanson, Frances A. Clem Part Three: Higher Education Blended Learning Models and Perspectives 151 11 Global Perspectives on Blending Learning: Insight from WebCT and Our Customers in Higher Education 155 Barbara Ross, Karen Gage 12 New Zealand Examples of Blended Learning 169 Noeline Wright, Ross Dewstow, Mark Topping, Sue Tappenden 13 E-College Wales, a Case Study of Blended Learning 182 Norah Jones 14 Blended Learning Enters the Mainstream 195 Charles Dziuban, Joel Hartman, Frank Juge, Patsy Moskal, Steven Sorg 15 Integrated Field Experiences in Online Teacher Education: A Natural Blend? 209 Thomas Reynolds, Cathleen Greiner Part Four: For-Profit and Online University Perspectives 221 16 Blended Learning at the University of Phoenix 223 Brian Lindquist 17 A Different Perspective on Blended Learning: Asserting the Efficacy of Online Learning at Capella University 235 Michael Offerman, Christopher Tassava 18 Blended Learning Goes Totally Virtual by Design: The Case of a For-Profit, Online University 245 Pamela S. Pease Part Five: Cases of Blended Learning In Higher Education From Around the World 261 19 Blended Learning in Japan and Its Application in Liberal Arts Education 267 Insung Jung, Katsuaki Suzuki 20 The Emergence of the Cyber-University and Blended Learning in Korea 281 Okhwa Lee, Yeonwook Im 21 Designing Blended Learning Focused on Knowledge Category and Learning Activities: Case Studies from Beijing Normal University 296 Ronghuai Huang, Yueliang Zhou 22 Open Distance Pedagogy: Developing a Learning Mix for the Open University Malaysia 311 Abtar Kaur, Ansary Ahmed 23 Blending On and Off Campus: A Tale of Two Cities 325 Geraldine Lefoe, John G. Hedberg 24 Blended Learning at Canadian Universities: Issues and Practices 338 Ronald D. Owston, D. Randy Garrison, Kathryn Cook 25 Tecnologico de Monterrey in Mexico: Where Technology Extends the Classroom 351 Alejandro Acuna Limon 26 From Analog to Weblog: The Community College Evolution Toward Blended Learning 360 Paul A. Elsner 27 Virtual TAU: The Study of a Campuswide Implementation of Blended Learning in Tel-Aviv University 374 Rafi Nachmias, Judith Ram, David Mioduser 28 Management Education for the Twenty-First Century 387 Gilly Salmon, Naomi Lawless 29 Blended Learning in Undergraduate Mathematics at the University of Pretoria 400 Ansie Harding, Johann Engelbrecht, Karen Lazenby, Irene le Roux Part Six: Multinational Blended Learning Perspectives 417 30 The Integration of Learning Technologies into Europe's Education and Training Systems 419 Jane Massy 31 Developing an Understanding of Blended Learning: A Personal Journey Across Africa and the Middle East 432 Michelle Selinger 32 Blended E-learning in the Context of International Development: Global Perspectives, Local Design of e-Courses 444 Sheila Jagannathan Part Seven: Workplace, On-Demand, and Authentic Learning 459 33 Putting Blended Learning to Work 461 Betty Collis 34 Blending Learning and Work: Real-Time Work Flow Learning 474 Harvey Singh 35 On-Demand Learning: How Work-Embedded Learning Is Expanding Enterprise Performance 491 Nancy DeViney, Nancy J. Lewis 36 Creating Authentic Learning Environments Through Blended Learning Approaches 502 Ron Oliver, Jan Herrington, Thomas C. Reeves Part Eight: Future Trends in Blended Learning 517 37 Blended Learning in Military Training 519 Robert A. Wisher 38 Expanding the Boundaries of Blended Learning: Transforming Learning with Mixed and Virtual Reality Technologies 533 Jamie Reaves Kirkley, Sonny E. Kirkley 39 Future Directions of Blended Learning in Higher Education and Workplace Learning Settings 550 Curtis J. Bonk, Kyong-Jee Kim, Tingting Zeng Name Index 569 Subject Index 575

About the Author

Curtis J. Bonk, Ph.D., is professor of instructional systems technology at Indiana University and president of SurveyShare, Inc. He is also a senior research fellow with the Advanced Distributed Learning Lab within the U.S. Department of Defense in Washington, D.C. Bonk has more than one hundred publications in topics related to e-learning, collaborative technologies, and Web-based pedagogy and evaluation. Charles R. Graham, Ph.D., is assistant professor of instructional psychology and technology at Brigham Young University with an interest in collaborative face-to-face and online learning environments.


"?the most thorough book on blended learning on the market today." (Educational Pathways, June 13, 2006)

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