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Handbook of Practical Program Evaluation, 4th Edition

The leading program evaluation reference, updated with the latest tools and techniques The Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurately. This new fourth edition has been thoroughly updated and revised, with new coverage of the latest evaluation methods, including: Culturally responsive evaluation Adopting designs and tools to evaluate multi-service community change programs Using role playing to collect data Using cognitive interviewing to pre-test surveys Coding qualitative data You'll discover robust analysis methods that produce a more accurate picture of program results, and learn how to trace causality back to the source to see how much of the outcome can be directly attributed to the program. Written by award-winning experts at the top of the field, this book also contains contributions from the leading evaluation authorities among academics and practitioners to provide the most comprehensive, up-to-date reference on the topic. Valid and reliable data constitute the bedrock of accurate analysis, and since funding relies more heavily on program analysis than ever before, you cannot afford to rely on weak or outdated methods. This book gives you expert insight and leading edge tools that help you paint a more accurate picture of your program's processes and results, including: Obtaining valid, reliable, and credible performance data Engaging and working with stakeholders to design valuable evaluations and performance monitoring systems Assessing program outcomes and tracing desired outcomes to program activities Providing robust analyses of both quantitative and qualitative data Governmental bodies, foundations, individual donors, and other funding bodies are increasingly demanding information on the use of program funds and program results. The Handbook of Practical Program Evaluation shows you how to collect and present valid and reliable data about programs.
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Table of Contents

Figures, Tables, and Exhibits ix Preface xv The Editors xxi The Contributors xxv PART ONE: EVALUATION PLANNING AND DESIGN 1 1. Planning and Designing Useful Evaluations 7 Kathryn E. Newcomer, Harry P. Hatry, Joseph S. Wholey 2. Analyzing and Engaging Stakeholders 36 John M. Bryson, Michael Quinn Patton 3. Using Logic Models 62 John A. McLaughlin, Gretchen B. Jordan 4. Exploratory Evaluation 88 Joseph S. Wholey 5. Performance Measurement 108 Theodore H. Poister 6. Comparison Group Designs 137 Gary T. Henry 7. Randomized Controlled Trials 158 Carole J. Torgerson, David J. Torgerson, Celia A. Taylor 8. Conducting Case Studies 177 Karin Martinson, Carolyn O'Brien 9. Recruitment and Retention of Study Participants 197 Scott C. Cook, Shara Godiwalla, Keeshawna S. Brooks, Christopher V. Powers, Priya John 10. Designing, Managing, and Analyzing Multisite Evaluations 225 Debra J. Rog 11. Evaluating Community Change Programs 259 Brett Theodos, Joseph Firschein 12. Culturally Responsive Evaluation 281 Stafford Hood, Rodney K. Hopson, Karen E. Kirkhart PART TWO: PRACTICAL DATA COLLECTION PROCEDURES 319 13. Using Agency Records 325 Harry P. Hatry 14. Using Surveys 344 Kathryn E. Newcomer, Timothy Triplett 15. Role Playing 383 Claudia L. Aranda, Diane K. Levy, Sierra Stoney 16. Using Ratings by Trained Observers 412 Barbara J. Cohn Berman, Verna Vasquez 17. Collecting Data in the Field 445 Demetra Smith Nightingale, Shelli Balter Rossman 18. Using the Internet 474 William C. Adams 19. Conducting Semi-Structured Interviews 492 William C. Adams 20. Focus Group Interviewing 506 Richard A. Krueger, Mary Anne Casey 21. Using Stories in Evaluation 535 Richard A. Krueger PART THREE: DATA ANALYSIS 557 22. Qualitative Data Analysis 561 Delwyn Goodrick, Patricia J. Rogers 23. Using Statistics in Evaluation 596 Kathryn E. Newcomer, Dylan Conger 24. Cost-Effectiveness and Cost-Benefit Analysis 636 Stephanie Riegg Cellini, James Edwin Kee 25. Meta-Analyses, Systematic Reviews, and Evaluation Syntheses 673 Robert Boruch, Anthony Petrosino, Claire Morgan PART FOUR: USE OF EVALUATION 699 26. Pitfalls in Evaluations 701 Harry P. Hatry, Kathryn E. Newcomer 27. Providing Recommendations, Suggestions, and Options for Improvement 725 George F. Grob 28. Writing for Impact 739 George F. Grob 29. Contracting for Evaluation Products and Services 765 James B. Bell 30. Use of Evaluation in Government 798 Joseph S. Wholey 31. Evaluation Challenges, Issues, and Trends 816 Harry P. Hatry, Kathryn E. Newcomer, Joseph S. Wholey Name Index 833 Subject Index 841

About the Author

KATHRYN E. NEWCOMER is the Director of the Trachtenberg School of Public Policy Administration at the George Washington University. HARRY P. HATRY is a Distinguished Fellow and director of the Public Management Program at the Urban Institute in Washington, D.C. JOSEPH S. WHOLEY is a Professor Emeritus of the School of Policy, Planning and Development at the University of Southern California.

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