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High Impact Learning
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"Winner of the 2004 ISPI Award of Excellence for Outstanding Instructional Communication"

About the Author

Robert O. Brinkerhoff is Professor of Counseling Psychology at Western Michigan University. An internationally known speaker, he has written several books on organizational training and measurement. He lives in Kalamazoo, Michigan.Anne M. Apking is consulting director at Triad Performance Technologies, Inc. She has consulted and written extensively on training and development. She lives in Farmington Hills, Michigan.

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