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Hospital and Healthcare Security


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Table of Contents

Chapter 1: The Healthcare Environment Chapter 2: Protecting a Healing Environment Chapter 3: Security Risks and Vulnerabilities Chapter 4: Security Management Planning Chapter 5: Managing the Basic Elements of Healthcare Security Chapter 6: Security Department Organization and Staffing Chapter 7: Security Force Administration Chapter 8: Security Attire and Equipment Chapter 9: Training and Development Chapter 10: Deployment and Patrol Activities Chapter 11: Program Documentation Chapter 12: Patient Care Involvement Chapter 13: Public Safety Liaison Chapter 14: Human Resources and Staff Responsibilities Chapter 15: Employee Involvement and Security Awareness Chapter 16: Investigative Activity Chapter 17: Physical Security Safeguards Chapter 18: Electronic Security System Integration Chapter 19: Preventing and Managing Healthcare Conflict & Violence Chapter 20: Security Sensitive Areas Chapter 21: Areas of Special Concern Chapter 22: Off-Campus Considerations Chapter 23: Parking Control and Security Chapter 24: Emergency Preparedness - Planning and Management Chapter 25: A Primer for Healthcare Administrators

About the Author

Russell L. Colling, CPP, CHPA, M.S. Security Management - Michigan State, has worked for over 40 years in healthcare administration and healthcare security management and is also the founding president of the International Association for Healthcare Security and Safety (IAHSS). Mr. Colling was formerly the Executive Vice President of Security Services at Hospital Shared Services of Colorado. He has authored two books with the Joint Commission for Accreditation of Healthcare Organizations (JCAHO) and also has extensive experience in security litigation cases. Tony W. York, CPP, CHPA, M.S. Loss Prevention & Safety - Eastern Kentucky University, MBA - University of Denver has more than seventeen years' experience administering healthcare security programs and is the Senior Vice President of Security for HSS Inc. He is board certified in security management as a Certified Protection Professional (CPP) and a Certified Healthcare Protection Administrator (CHPA). A Past President of the International Association for Healthcare Security & Safety (IAHSS), member of the American College of Healthcare Executives, American Society of Healthcare Engineers, American Society of Healthcare Risk Managers, and ASIS International, Mr. York is recognized internationally and nationally as an industry expert and is a frequent lecturer and author on healthcare security and leadership.


"No other healthcare professionals have created a complete text on healthcare security; it stands alone."-Dan Krefting, Corporate Manager, Security & Protection Services, Provincial Health Services Authority, Vancouver, BC, Canada "This book gives a great overview of the issues inherent to healthcare and hospital security, and shows what makes it unique. It offers readers an understanding of how to create a great security operation or department."-Bonnie Michelman, Director of Police, Security, and Outside Services, Massachusetts General Hospital, Boston, MA "Hospital and Healthcare Security has served as an industry resources since its first publication several decades ago. In the fifth edition, coauthors Russell Colling and Tony York carry on that tradition. This newest edition is the best single resource for the healthcare security practitioner."--Security Management magazine

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