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Introduction: What Determines Social and Professional Success? Part One: Seven Little Tricks to Make a Great Impression Before People Even Meet You Part Two: Eleven Little Tricks to Take the "Hell" Out of "Hello" and Put the "Good" in "Good-bye" Part Three: Twelve Little Tricks to Develop an Extraordinary Gift of Gab Part Four: Ten Little Tricks to Actually Enjoy Parties Part Five: Five Little Tricks to Handle Invitations: The Good, the Bad, and the Bummers Part Six: Thirteen Little Tricks to Be a Cool Communicator Part Seven: Twelve Little Tricks to Avoid the Thirteen Most Common Dumb Things You Should Never Say or Do Part Eight: Eleven Little Tricks to Give Your E-mail Today's Personality and Tomorrow's Professionalism Part Nine: Ten Little Tricks to Make a Big Impression on Your Cell (A.K.A. "Phone") Part Ten: Five Little Tricks to Deepen the Relationships You Already Have
Leil Lowndes is one of today's most sought-after communication speakers and consultants through her company Applause, Inc. and is author of the international bestsellers How to Make Anyone Fall in Love with You and How to Talk to Anyone.