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How to Manage People


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Table of Contents

    • Chapter - 01: Managing people – what managers do;
    • Chapter - 02: Treat people right;
    • Chapter - 03: Leadership;
    • Chapter - 04: Motivating people;
    • Chapter - 05: Enhancing engagement;
    • Chapter - 06: Organizing people;
    • Chapter - 07: Team building;
    • Chapter - 08: Delegating;
    • Chapter - 09: Defining work;
    • Chapter - 10: Managing performance;
    • Chapter - 11: Helping people to learn;
    • Chapter - 12: Selection interviewing;
    • Chapter - 13: Rewarding people;
    • Chapter - 14: Managing change;
    • Chapter - 15: Managing conflict;
    • Chapter - 16: Handling people problems

About the Author

Michael Armstrong is a bestselling author and people management expert. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this, he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is also the author of the bestselling How to Be an Even Better Manager, now in its 10th edition and also published by Kogan Page.

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