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How to Run Seminars & Workshops


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Table of Contents

Preface ix

Acknowledgments xv


Chapter 1 Creating a Seminar Business 3

Chapter 2 Working with Adult Audiences 29

Chapter 3 Recognizing Trainees' Levels of Behavior 47

Chapter 4 The Personality Parade: Training All Different Types of People 55

Chapter 5 The Pace Race: How to Train Groups with Diverse Needs 85

Chapter 6 Anatomy of an 8:00 a.m. Start: Finalizing On-Site Preparations 93


Chapter 7 The Secret of Success: Selling Your Presentation 113

Chapter 8 Thirty Tips on Maintaining Interest 141

Chapter 9 The Art of Effective Questioning: Getting Trainees Involved 167

Chapter 10 Using Visual Aids 193

Chapter 11 Technology and Training 203

Chapter 12 Taking Your Training Online 221

Chapter 13 Giving Feedback and Coaching 235

Chapter 14 Tricks of the Trade 243


Chapter 15 Inside the Mind of a Professional Speaker: How to Present Your Best Self 267

Chapter 16 The Value of Good Training: Hiring Effective Trainers 281

Chapter 17 Avoiding the Training Trap: Problems with Relevance and Respect 289

Chapter 18 Developing a Training Staff 297

Chapter 19 Evaluation and Support 303

Chapter 20 Adventures in Cross-Training 311

Epilogue: What's Next? 319

Index 323

About the Author

A sought-after speaker and bestselling author, ROB JOLLES teaches, entertains, and inspires audiences worldwide. He is president of Jolles Associates, Inc., an independent training consulting firm, and a training consultant for more than 100 Fortune 500 companies, more than fifty financial institutions, numerous universities, and powerhouse organizations like Disney, Toyota, Northrop Grumman, and NASA. His bestselling books have been translated into more than a dozen languages. He lives in Chevy Chase, Maryland. For more information, visit www.jolles.com.

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