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It may be easier to avoid your annoying cousin or tread lightly around your demanding boss than confront an uncomfortable and stressful situation head on. But not dealing with unresolved issues can further deteriorate an already-flawed relationship--and give others the power to control and manipulate your life. Renowned relationship expert Lee Raffel helps you identify and deal with your conflict styles. After learning her seven-step program, you will be able to safely confront conflict, argue productively, and come to a reasonable resolution to your advantage in any situation.
Table of Contents Introduction Chapter 1 Conflict 101 Chapter 2 You Can Run, and You Can Hide... But You Can't Escape Conflict! Chapter 3 Hardwired Sources of Conflict Chapter 4 The 5 Conflict Styles Chapter 5 How the Different Conflict Styles Interact Chapter 6 The 7 Essential Steps for Managing Conflict Constructively Chapter 7 20 Core Truths to Help Your Conversations Chapter 8 How to Prevent Conflicts from Escalating Chapter 9 Confront with Confidence Chapter 10 How to Handle Conflict Sabotage Chapter 11 Achieve Peace of Mind Epilogue
Lee Raffel, M.S.W., has thirty-five years of experience as a licensed marriage and family therapist and a licensed clinical social worker. She is the author of Should I Stay or Go? How Controlled Separation (CS) Can Save Your Marriage.