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I'm Sorry I Broke Your Company


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Table of Contents

Chapter 1: Strategy development is a vision quest
Chapter 2: Optimized processes look good on paper
Chapter 3: Numerical targets are measuremental
Chapter 4: Standardized human asset management is a SHAM
Chapter 5: The Successful Manager's Handbook is 609 pages long
Chapter 6: Albert Einstein was a poor performer
Chapter 7: Steve Jobs failed my leadership competencies
Chapter 8: Check your sanity here
Epilogue: Are management consultants bad people?
Appendix 1: A Measure of Truth
Appendix 2: The Method of Truth

About the Author

Karen Phelan is a cofounder of Operating Principals, a consulting firm that replaces bad business practices with ones that work. A former engineer with degrees from MIT, she spent more than a dozen years as a consultant with Deloitte & Touche and Gemini Consulting and afterward worked in management at Fortune 100 companies.


"Finally, an author challenging our broken management models who has credibility--she has been there. Karen Phelan not only explains why the emperor--our sacred ways of managing--has no clothes but provides us with insightful alternatives that promise to add real value to our organizations and the people that make them function."
--Dean Schroeder, award-winning coauthor of Ideas Are Free

"Funny, irreverent, and outrageous, this book is making a deeply serious point: talking to actual people and figuring out how to help them work together better is what's going to make organizations stronger, not another PowerPoint presentation."
--Rosina L. Racioppi, President and CEO, Women Unlimited, Inc.

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