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Implementing World Class IT Strategy

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Table of Contents

Foreword by Filippo Passerini xi 1 ?Techtonic? Plates 1 2 The CIO as Strategic Facilitator 17 3 IT Missions 39 4 Facilitating Corporate and Divisional Strategy 61 5 IT Strategy Creation 91 6 Enterprise Architecture 137 7 Reviewing, Refreshing, and Communicating Strategy 175 8 The Challenging Work Ahead 195 Notes 201 Bibliography 205 Acknowledgments 207 The Author 209 Index 211

About the Author

PETER A. HIGH is the President of Metis Strategy, aCIO-advisory firm that he founded in 2001. He has been an advisorto many Fortune 500 CIOs. Peter is also the author ofWorld Class IT: Why Businesses Succeed When IT Triumphs,which was named one of the top three IT books of 2009 by CIOInsight, and the number one book to read to be smarterthan your boss, according to Baseline magazine. He writes the Technovation column in Forbes, andmoderates a popular podcast entitled The Forum on WorldClass IT, which is available on iTunes. He is a regularcontributor to CIO Insight, and he has also written forThe Wall Street Journal, CIO, CIO Digest, and InformationWeek, among other publications. Peter has been the keynote speaker at a vast array of executiveconferences and universities in the US, Mexico, the United Kingdom,the Republic of Ireland, Canada, China, India, and Australia. He is a graduate of the University of Pennsylvania, with degreesin economics and history. Follow Peter on Twitter @WorldClassIT. Contact him atpeter.high@metisstrategy.com.


Implementing World Class IT Strategy is full of useful advice, ranging from what steps to take in order to help the company and its divisions better articulate strategic plans to how best to review, refresh, and communicate these plans. Forbes

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