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1. Background to needs analysis for information managers 2. The importance of context in information needs analysis 3. Models and types of information needs analysis 4. The stages of information needs analysis 5. Gathering data for information needs analyses 6. Gathering data from existing sources 7. Gathering data through surveys 8. Gathering data through interviews 9. Analysing and integrating information needs analysis data 10. Reporting on an information needs analysis.
Daniel G. Dorner is Senior Lecturer and G E Gorman, Professor of Library and Information Management, School of Information Management, Victoria University of Wellington, New Zealan.