Introduction: Why Steve Jobs?
Chapter quote: "Innovation distinguishes between a leader and a
follower." Steve Jobs
Principle One: Do What You Love (Think different about your
career and your business)
Chapter quote: "My goal wasn't to die the richest man in the
cemetery. It was to go to bed at night saying, we've done something
wonderful." Steve Jobs
Principle Two: See Genius in Their Craziness (Think different
about your customers)
Chapter quote: "Some people think you've got to be crazy to buy a
Mac. But in that craziness, we see genius." Steve Jobs
Principle Three: Sell Dreams, Not Products (Think different
about your products)
Chapter quote: "We sell tools to unleash your personal creativity."
Steve Jobs
Principle Four: Offer New Experiences (Think different about the
buying experience you offer your customers)
Chapter quote: "People don't want to buy personal computers. They
want to know what they can do with them. In the Apple store, we’ll
show them." Steve Jobs
Principle Five: Say No to 1,000 Things (Think different about
marketing and product design)
Chapter quote: "I'm as proud of what we don't do as I am of what we
do." Steve Jobs
Principle Six: Master the Message (Think different about
communicating the vision behind your service, product, company or
cause)
Chapter quote: "A key Jobs business tool is his mastery of the
message." Fortune Magazine
Principle Seven: Inspire Evangelists (Think different about your
employees)
Chapter quote: "Innovation has nothing to do with how many R&D
dollars you have. When Apple came up with the Mac, IBM was spending
at least 100 times more on R&D. It's not about the money. It's
about the people you have, how you're led, and how much you get
it." Steve Jobs
One More Thing.. Expect Excellence from Yourself and Others
(What Steve Jobs has in common with Henry Ford and other innovative
entrepreneurs)
Chapter quote: "Be a yardstick of quality. Some people aren't used
to an environment where excellence is expected." Steve Jobs
Carmine Gallo is a communications coach for the world’s most admired brands. He is an author and columnist for Bloomberg BusinessWweek and Monster.com and a keynote speaker and seminar leader who has appeared on CNBC, NBC, CBS, MSNBC.com, BNET, Forbes.com, and in the New York Times, the Wall Street Journal, and Investor's Business Daily. Gallo is a former television anchor and business correspondent and has also held a position as a vice president for a global, top-ten public relations firm. Gallo lives in the San Francisco Bay Area with his wife and two daughters. Learn more about him at www.carminegallo.com
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