Section I: The International Environment Chapter 1: An Introduction to International Management Chapter 2: The Global Macro-Economic Environment Chapter 3: The Political and Legal Environments Chapter 4: The Cultural EnvironmentCase I - Hong Kong Disneyland Section II: Managing International Strategic Planning and Implementation Chapter 5: Strategies for International Competition Chapter 6: Analyzing and Managing Foreign Modes of Entry Chapter 7: Organizing and Controlling International Operations Chapter 8: Managing Technology and KnowledgeCase II - Nora-Sakari: A Proposed JV in Malaysia Section III: Managing People and Processes across Borders and Cultures Chapter 9: Communicating across Borders and Cultures Chapter 10: Negotiation and Decision-Making across Borders and Cultures Chapter 11: Motivating and Leading across Borders and Cultures Chapter 12: International Human Resources ManagementCase III - Christina Gold Leading Change at Western Union Section IV: Ethical Dilemmas in International Management Chapter 13: Global Social Enterprise Chapter 14: Ethics and Social Responsibility for International FirmsCase IV - The TATA Way: Evolving and Executing Sustainable Business Strategies
Laura H. Carnell Professor of Management and International Business at Temple University's School of Business and Management. Currently he is the Executive Director, Institute of Global Management Studies, and the Temple University CIBER at The Fox School of Business. Dr. Phatak was the founding director of the international business program at Temple University. He has served as Chairman of the General and Strategic Management Department from 1978-1981 and from 1987-1990. Professor of Organizational Behavior and International Management at the Fogelman College of Business and Economics of the University of Memphis. He was awarded the Suzanne Downs Professorship for Research (2003-2004) by the University of Memphis. Dr. Bhagat was Professor at the University of Texas at Dallas (1976-1990). He was Visiting Professor at the University of Illinois at Urbana-Champaign, the University of Hawaii at Manoa, and Louisiana State University. He received his Ph.D. and M.A. from the University of Illinois at Urbana-Champaign and his B.S. from the Indian Institute of Technology in Kharagpur, India. Professor of International Business and Management at the Sellinger School of Business and Management at Loyola College in Maryland. He has been with Loyola College since 1993. He received a B.S. in Economics from the Wharton School of the University of Pennsylvania, an MBA in International Business from Temple University and a Ph.D. in International Business and Strategy from Temple University. Dr. Kashlak was a member of the International Business Department at the University of Auckland (2000-2001) and continues to serve as Visiting Professor of International Business there. He is a Research Fellow at the Voinovich Center for Leadership and Public Affairs at Ohio University. He has been an invited lecturer and developed courses and seminars at institutions including: Thunderbird (The American Graduate School of International Management); Temple University-Japan; Manipal University (India); Katholiek University Leuven (Belgium); Institut Technologi Mara (Malaysia); and, Universidad Jesuita Alberto Hurtado (Chile).