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International Perspectives on Consumers' Access to Justice
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Table of Contents

List of contributors; Preface; Table of cases; Table of statutes; 1. Consumers' access to justice: an introduction Charles E. F. Rickett and Thomas G. W. Telfer; Part I. Perspectives on Consumers' Access to Justice: 2. Consumer redress and access to justice Iain Ramsay; 3. Consumer access to justice in common law countries: a survey of the issues from a law and economics perspective Anthony J. Duggan; 4. Rethinking consumer protection policy Michael J. Trebilcock; Part II. Issues in Contract and Tort: 5. Standard form contracts in Europe and North America: one hundred years of unfair terms? Leone Niglia; 6. BSE, CJD, mass infections and the 3rd US Restatement Jane Stapleton; Part III. Services and the Consumer: 7. Services of general interest and European private law Thomas Wilhelmsson; 8. The new Financial Ombudsman Service in the United Kingdom: has the second generation got it right? Rhoda James and Philip Morris; 9. Economic appraisals of rule-making in the new society: why, how, and what does it mean? The challenge for the consumer Jenny Hamilton and Mik Wisniewski; Part IV. Consumer Bankruptcy Law: 10. Access to the discharge in Canadian bankruptcy law and the new role of surplus income: an historical perspective Thomas G. W. Telfer; 11. The death of consumer bankruptcy in the United States Charles Jordan Tabb; Part V. Procedure and Process Issues: 12. Privatisation and power: dispute resolution for the internet Elizabeth G. Thornburg; 13. Armageddon through aggregation? The use and abuse of class actions in international dispute resolution Richard O. Faulk; Part VI. Conflict of Laws Issues: 14. Adapting international private law rules for electronic consumer contracts Lorna E. Gillies; 15. Waving goodbye to conflict of laws? Recent developments in European Union consumer law Axel Halfmeier; Index.

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'... an important work. it provides a variety of perspectives on current issues in consumer law, with a focus on access to justice, from different legal systems and from different societies. It also offers a good overview of concerns of the consumer law community related to recent technological and societal development.' Common law World Review

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