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The Interpersonal Communication Book,
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Table of Contents: PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION 1. Foundations of Interpersonal Communication Why Study Interpersonal Communication The Nature of Interpersonal Communication Elements of Interpersonal Communication Principles of Interpersonal Communication Summary Key Terms My Communication Lab ExplorationsSpecial Features Test Yourself: What Do You Believe about Interpersonal Communication? Ethics in Interpersonal Communication: Ethical Questions Understanding Theory & Research: Communication Theories and Research Understanding Interpersonal Skills: Mindfulness 2. Culture and Interpersonal Communication Culture Cultural Differences Principles for Effective Intercultural Communication Summary Key Terms My Communication Lab ExplorationsSpecial Features Test Yourself: Ethnocentrism Scale Test Yourself: What's Your Cultural Orientation? Ethics in Interpersonal Communication: Culture and Ethics Understanding Theory & Research: Culture Shock Understanding Interpersonal Skills: Cultural Sensitivity 3. Perception and the Self and Others in Interpersonal Communication The Self in Interpersonal Communication Perception in Interpersonal Communication Impression Formation Impression Management: Goals and Strategies Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How's Your Self-Esteem? Test Yourself: How Accurate Are You at People Perception? Ethics in Interpersonal Communication: The Ethics of Impression Management Understanding Theory & Research: The Just World Hypothesis Understanding Interpersonal Skills: Other-Orientation 4. Listening in Interpersonal Communication The Importance of Listening The Process of Listening Listening Barriers Styles of Effective Listening Culture, Gender, and Listening Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Do You Listen? Ethics in Interpersonal Communication: Ethical Listening Understanding Theory & Research: Listening to Lying Understanding Interpersonal Skills: Openness PART TWO. INTERPERSONAL MESSAGES 5. Verbal Messages Principles of Verbal Messages Guidelines for Using Verbal Messages Effectively Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Assertive Are Your Messages? Test Yourself: Can You Distinguish Facts from Inferences? Ethics in Interpersonal Communication: Lying Understanding Theory & Research: Theories of Gender Differences Understanding Interpersonal Skills: Metacommunication 6. Nonverbal Messages Principles of Nonverbal Communication Channels of Nonverbal Communication Nonverbal Communication Competence Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: Do You Avoid Touch?Test Yourself: What's Your Time? Ethics in Interpersonal Communication: Interpersonal Silence Understanding Theory & Research: Theories about Space Understanding Interpersonal Skills: Immediacy 7. Emotional Messages Principles of Emotions and Emotional Messages Obstacles to Communicating Emotions Emotional CompetenceEmotional Responding Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Do You Feel about Communicating Feelings? Ethics in Interpersonal Communication: Motivational Appeals Understanding Theory & Research: Theories of Emotions Understanding Interpersonal Skills: FlexibilityHandling Anger: A Special Case IllustrationAnger Management: SCREAM Before You Scream 8. Conversational MessagesPrinciples of Conversation Conversational Disclosure: Revealing Yourself Organizational Conversation Everyday Conversations Summary Key Terms My Communication Lab Explorations Special FeaturesTest Yourself: How Polite Are You? Test Yourself: How Do You Small Talk? Ethics in Interpersonal Communication: The Ethics of Gossip Understanding Theory & Research: Online Relationship Theories Understanding Interpersonal Skills: Expressiveness PART THREE. INTERPERSONAL RELATIONSHIPS 9. Interpersonal Relationships Relationship Stages Relationship Theories Relationship Communication Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: What Is Attractive to You? Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself Understanding Theory & Research: Relationship Commitment Understanding Interpersonal Skills: Empathy 10. Interpersonal Conflict and Conflict Management Preliminaries to Interpersonal Conflict Principles of Interpersonal Conflict Conflict Management Stages Conflict Management Strategies Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Verbally Aggressive Re You? Ethics in Interpersonal Communication: Ethical Fighting Understanding Theory & Research: Conflict and Gender Understanding Interpersonal Skills: Equality Glossary of Interpersonal Communication Concepts and SkillsReferencesIndexCredits

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