1) Introducing Management. 2) Management Learning Past to Present. 3) Environment and Organizational Culture. 4) Ethics and Social Responsibility. 5) Global Dimensions of Management. 6) Information and Decision Making. 7) Planning Processes and Techniques. 8) Strategy and Strategic Management. 9) Designing Organization Structures. 10) Human Resources Management. 11) Managing Innovation and Change. 12) Individual Behavior. 13) Motivation Theory and Practice. 14) Teams and Teamwork. 15) Communication and Collaboration. 16) Leading and Leadership Development. 17) Control Processes and Systems. 18) Operations Management and Services. Appendix: Entrepreneurship and Small Business Management.
Dr. John R. Schermerhorn, Jr., is the Charles G. O'Bleness Professor of Management in the College of Business at Ohio University, and formerly served as Director of the Ohio University for Southeast Asian Studies. He earned a Ph.D. in organizational behavior from Northwestern University, and an M.B.A. (with distinction) in management and international business from New York University. Dr. Schermerhorn previously taught at Tulane University, The University of Vermont, and Southern Illinois University at Carbondale, where he served as Head of the Department of Management and Associate Dean of the College of Business Administration. A specialist in general management, organizational change and interorganizational cooperation, his clients have included Corning Glass Works, Pepsico, Inc., American Bankers Association, New England Hospital Assembly, Egyptian General Petroleum Corporation, Petroleos de Venezuela, and the Vietnam Training Center for Radio and Television, among other organizations.