Table of Contents

Contents: The working environment; Motivation and job satisfaction; Human resource planning; Job descriptions and person specifications; Recruitment and selection of staff; Staff appraisal; Staff training and development; Staff supervision and interpersonal skills training; References; Index.

About the Author

Peter Jordan, the author of the first three editions of this book, and of Gower's The Academic Library and Its Users, has had wide experience of lecturing and writing on library management. Now retired, he was Head of Reader Services at Manchester Metropolitan University Library, UK. Caroline Lloyd, the co-author of this edition, is Head of the Library and Archives service at the London School of Hygiene and Tropical Medicine

Reviews

’...It should continue to be a standard text for library management, and deservedly so.’ Library Association Record ’...comprehensive overview of current practice coupled with lots of good advice about how to devise and implement good staff management.’ Public Library Record '... a welcome addition to the professional's bookshelf. ...this books outstanding quality is as a practical handbook of management ideas, techniques and examples. It is ideal both for the new manager and the old hand who is open to new ideas and being refreshed on some old ones. It can be dipped in and out of as needs require and that is where its lasting value will be for many readers.' Managing Information (August 2003) 'The book is a useful practitioner handbook that is sufficiently accessible and rigorous in its academic grounding to act also as a useful introduction to students. This edition has been updated effectively, and should be on every library manager's book shelf, and from time to time on their desk.' (Emeral Journal) Journal of Documentation '...lots of very relevant and useful things here, to support training, to compare practice, to revisit fundamentals, to check on how things like appraisal and training are moving along. That is its strength and that is why it will sell well.' Library Review 'I would have to give this title 5/5. It is clearly and logically written and is applicable to managers in all library sectors. It brings existing managers up to date with new techniques as well as being an excellent introductory guide for the new manager. As someone who has only a few years managerial experience, I found the book inspiring. ...I would also highly recommend this to LIS students' Learning and Teaching Support Network (LTSN) for Information Computer Sciences (ICS)