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Keys to Medical Assisting
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Table of Contents

Brief Table of ContentsSection I Administrative Medical Assisting Chapter 1 General Medical Office DutiesChapter 2 Appointment SchedulingChapter 3 Mail Processing and Managing CorrespondenceChapter 4 Medical Records ManagementChapter 5 CommunicationSection II Financial Management Chapter 6 Purchasing and Banking for the Medical OfficeChapter 7 Health InsuranceChapter 8 Medical CodingSection III Clinical Medical Assisting Chapter 9 Infection Control and Principles of AsepsisChapter 10 Minor SurgeryChapter 11 Vital Signs and Preparing the Patient Chapter 12 ElectrocardiographyChapter 13 RadiologyChapter 14 Medical EmergenciesSection IV Basic Pharmacology and Administration of Medications Chapter 15 Introduction to PharmacologyChapter 16 Drug CalculationsChapter 17 Administering MedicationsSection V Laboratory Procedures Chapter 18 Phlebotomy and HematologyChapter 19 Medical MicrobiologyChapter 20 UrinalysisAppendices Appendix A Abbreviations and SymbolsAppendix B Commonly Misspelled Medical TermsAppendix C Frequently Used Computer TermsAppendix D Proofreader's MarksAppendix E Rules for Alphabetic FilingAppendix F Anatomy of MyPyramidAppendix G Vitamins and MineralsAppendix H CMA Examination Appendix I Laboratory Requisition FormAppendix J Normal Laboratory Test ValuesAppendix K Overview of Body Systems and their FunctionsAppendix L Celsius and Fahrenheit Temperature EquivalentsAppendix M Apothecary/Household/Metric EquivalentsAppendix N Immunizations and VaccinationsAppendix O Blood Grouping Appendix P Patient's Bill of RightsExpanded Table of ContentsSection I Administrative Medical Assisting Chapter 1 General Medical Office Duties- Reception Area Telephone TechniquesChapter 2 Appointment Scheduling Appointment Types Scheduling Systems Scheduling Process Emergency Appointments New Patient AppointmentsChapter 3 Mail Processing and Managing Correspondence Procedure 3-1: Opening the MailBusiness Letters Mail Needing Special Handling Outgoing MailChapter 4 Medical Records Management The Importance of Medical Records Electronic Medical Records Records Management Filing SystemsChapter 5 Communication Types of Communication Communicating with Special Patients Communicating with Coworkers Policy and Procedures ManualSection II Financial Management Chapter 6 Purchasing and Banking for the Medical Office Durable Items Consumable Items Supplies Banking FunctionsChapter 7 Health Insurance Billing and Reimbursement Cycle Health Insurance Medical Insurance Payers Healthcare Claims Forms and Transmission HIPAA Privacy Rule PreauthorizationChapter 8 Medical Coding Diagnosis Codes (the ICD-9-CM) Procedure 8-1: ICD-9-CM Coding Procedure Codes (CPT) Healthcare Common Procedure Coding System (HCPCS) Sections SuperbillsSection III Clinical Medical Assisting Chapter 9 Infection Control and Principles of Asepsis The Chain of Infection Principles of Asepsis Medical Asepsis Procedure 9-1: Hand Hygiene Surgical Asepsis Procedure 9-2: Surgical Scrubbing Bloodborne Pathogens and Safety IssuesChapter 10 Minor Surgery The Role of Medical Assistants in Minor Surgery Classifications of Surgical Instruments Surgical Setup Suture Removal Special Surgical ProceduresChapter 11 Vital Signs and Preparing the Patient Factors Affecting Vital Signs Normal Vital Signs in Pediatric Patients Temperature Pulse Respiration Rate Blood Pressure The Patient Exam and PositioningChapter 12 Electrocardiography The Electrocardiogram Holter Monitor Treadmill Stress TestChapter 13 Radiology Radiology Common Radiological Imaging Examinations Preparing the Patient Procedure 13-1: Assisting with an X-ray Examination Radiation Safety Chapter 14 Medical Emergencies Basic Life Support CPR for Adults Procedure 14-1: CPR for Unresponsiveness Procedure 14-2: CPR for Circulation Procedure 14-3: CPR for Airway Procedure 14-4: CPR for Rescue Breathing Automated External Defibrillators Procedure 14-5: Using an AED CPR for Children Procedure 14-6: Administering CPR to Children Heimlich Maneuver for Choking Burns Bone Fractures PoisoningSection IV Basic Pharmacology and Administration of Medications Chapter 15 Introduction to Pharmacology Pharmacokinetics Pharmacodynamics Drug Names Government Regulations Drug Classifications Drug Information Sources Storage of DrugsChapter 16 Drug Calculations Measurement Systems Basic Math Drug Dosage CalculationsChapter 17 Administering Medications Ten Rights of Drug Administration Guidelines for Drug Administration Route of Administration Administering VaccinesSection V Laboratory Procedures Chapter 18 Phlebotomy and Hematology Procedure 18-1: Venipuncture Accidental Needle StickStandard PrecautionsStoppered TubesProcedure 18-2: Butterfly MethodProcedure 18-3: Capillary PunctureOrder of Drawing BloodHematologyProcedure 18-4: Differential White Blood Cell CountsProcedure 18-5: Hemoglobin MeasurementProcedure 18-6: Hematocrit MeasurementProcedure 18-7: Erythrocyte Sedimentation RateProcedure 18-8: Bleeding TimeChapter 19 Medical Microbiology Classifications of Microorganisms Methods of Identification Procedure 19-1: Performing a Gram Stain Collecting Specimens Culture Media Procedure 19-2: Direct Smear Procedure 19-3: Wet Mount Preparation Procedures Performed in the Physician's Office Laboratory Procedure 19-4: Throat Culture of Streptococcus Pyogenes Procedure 19-5: Rapid Strep TestChapter 20 Urinalysis Composition of Normal Urine Common Urine Tests Guidelines for Collecting a Routine Urine Sample Procedure 20-1: Collecting a Clan-Catch Specimen Procedure 20-2: Physical Urinalysis Procedure 20-3: Measuring Specific Gravity Procedure 20-4: Testing Urine with Reagent Strips Microscopic Urine Sample Procedure 20-5: Urine Pregnancy Testing Appendices Appendix A Abbreviations and SymbolsAppendix B Commonly Misspelled Medical TermsAppendix C Frequently Used Computer TermsAppendix D Proofreader's MarksAppendix E Rules for Alphabetic FilingAppendix F Anatomy of MyPyramidAppendix G Vitamins and MineralsAppendix H CMA Examination Appendix I Laboratory Requisition FormAppendix J Normal Laboratory Test ValuesAppendix K Overview of Body Systems and their FunctionsAppendix L Celsius and Fahrenheit Temperature EquivalentsAppendix M Apothecary/Household/Metric EquivalentsAppendix N Immunizations and VaccinationsAppendix O Blood Grouping Appendix P Patient's Bill of Rights

Promotional Information

Designed as a quick reference for students in their externship and medical assistants on the job, Pocket Guide for Medical Assistants is the perfect tool for success! Highlighting both the administrative and clinical daily tasks of the medical assistant, this is the complete pocket guide at your fingertips. Each section summarizes the steps required for administrative, clinical, and laboratory procedures that the medical assistant must know. As an added bonus the fire proof, water proof, and tear resistant paper allows you to take this pocket guide anywhere!

About the Author

Dr. Moini was assistant professor at Tehran University School of Medicine for nine years, teaching medical and allied health students. The author is a professor and former director (for 15 years) of allied health programs at Everest University (formerly Florida Metropolitan University, in Melbourne, Florida). Dr. Moini re-established the medical assistant program in 1990, and he was the director of this program for 15 years. His first book, "Medical Assisting Review -- Passing the CMA and RMA Exams" has become the best-selling book of its kind, and is the preferred choice for a majority of medical assistant programs. He established other allied health programs for Everest University, which include pharmacy technician, healthcare administration, and other programs. Dr. Moini has been a published author of various allied health books since 1999.

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