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Keys to Medical Assisting
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Table of Contents

Brief Table of Contents Section I Administrative Medical Assisting Chapter 1 General Medical Office Duties Chapter 2 Appointment Scheduling Chapter 3 Mail Processing and Managing Correspondence Chapter 4 Medical Records Management Chapter 5 Communication Section II Financial Management Chapter 6 Purchasing and Banking for the Medical Office Chapter 7 Health Insurance Chapter 8 Medical Coding Section III Clinical Medical Assisting Chapter 9 Infection Control and Principles of Asepsis Chapter 10 Minor Surgery Chapter 11 Vital Signs and Preparing the Patient Chapter 12 Electrocardiography Chapter 13 Radiology Chapter 14 Medical Emergencies Section IV Basic Pharmacology and Administration of Medications Chapter 15 Introduction to Pharmacology Chapter 16 Drug Calculations Chapter 17 Administering Medications Section V Laboratory Procedures Chapter 18 Phlebotomy and Hematology Chapter 19 Medical Microbiology Chapter 20 Urinalysis Appendices Appendix A Abbreviations and Symbols Appendix B Commonly Misspelled Medical Terms Appendix C Frequently Used Computer Terms Appendix D Proofreader's Marks Appendix E Rules for Alphabetic Filing Appendix F Anatomy of MyPyramid Appendix G Vitamins and Minerals Appendix H CMA Examination Appendix I Laboratory Requisition Form Appendix J Normal Laboratory Test Values Appendix K Overview of Body Systems and their Functions Appendix L Celsius and Fahrenheit Temperature Equivalents Appendix M Apothecary/Household/Metric Equivalents Appendix N Immunizations and Vaccinations Appendix O Blood Grouping Appendix P Patient's Bill of Rights Expanded Table of Contents Section I Administrative Medical Assisting Chapter 1 General Medical Office Duties- Reception Area Telephone Techniques Chapter 2 Appointment Scheduling Appointment Types Scheduling Systems Scheduling Process Emergency Appointments New Patient Appointments Chapter 3 Mail Processing and Managing Correspondence Procedure 3-1: Opening the Mail Business Letters Mail Needing Special Handling Outgoing Mail Chapter 4 Medical Records Management The Importance of Medical Records Electronic Medical Records Records Management Filing Systems Chapter 5 Communication Types of Communication Communicating with Special Patients Communicating with Coworkers Policy and Procedures Manual Section II Financial Management Chapter 6 Purchasing and Banking for the Medical Office Durable Items Consumable Items Supplies Banking Functions Chapter 7 Health Insurance Billing and Reimbursement Cycle Health Insurance Medical Insurance Payers Healthcare Claims Forms and Transmission HIPAA Privacy Rule Preauthorization Chapter 8 Medical Coding Diagnosis Codes (the ICD-9-CM) Procedure 8-1: ICD-9-CM Coding Procedure Codes (CPT) Healthcare Common Procedure Coding System (HCPCS) Sections Superbills Section III Clinical Medical Assisting Chapter 9 Infection Control and Principles of Asepsis The Chain of Infection Principles of Asepsis Medical Asepsis Procedure 9-1: Hand Hygiene Surgical Asepsis Procedure 9-2: Surgical Scrubbing Bloodborne Pathogens and Safety Issues Chapter 10 Minor Surgery The Role of Medical Assistants in Minor Surgery Classifications of Surgical Instruments Surgical Setup Suture Removal Special Surgical Procedures Chapter 11 Vital Signs and Preparing the Patient Factors Affecting Vital Signs Normal Vital Signs in Pediatric Patients Temperature Pulse Respiration Rate Blood Pressure The Patient Exam and Positioning Chapter 12 Electrocardiography The Electrocardiogram Holter Monitor Treadmill Stress Test Chapter 13 Radiology Radiology Common Radiological Imaging Examinations Preparing the Patient Procedure 13-1: Assisting with an X-ray Examination Radiation Safety Chapter 14 Medical Emergencies Basic Life Support CPR for Adults Procedure 14-1: CPR for Unresponsiveness Procedure 14-2: CPR for Circulation Procedure 14-3: CPR for Airway Procedure 14-4: CPR for Rescue Breathing Automated External Defibrillators Procedure 14-5: Using an AED CPR for Children Procedure 14-6: Administering CPR to Children Heimlich Maneuver for Choking Burns Bone Fractures Poisoning Section IV Basic Pharmacology and Administration of Medications Chapter 15 Introduction to Pharmacology Pharmacokinetics Pharmacodynamics Drug Names Government Regulations Drug Classifications Drug Information Sources Storage of Drugs Chapter 16 Drug Calculations Measurement Systems Basic Math Drug Dosage Calculations Chapter 17 Administering Medications Ten Rights of Drug Administration Guidelines for Drug Administration Route of Administration Administering Vaccines Section V Laboratory Procedures Chapter 18 Phlebotomy and Hematology Procedure 18-1: Venipuncture Accidental Needle Stick Standard Precautions Stoppered Tubes Procedure 18-2: Butterfly Method Procedure 18-3: Capillary Puncture Order of Drawing Blood Hematology Procedure 18-4: Differential White Blood Cell Counts Procedure 18-5: Hemoglobin Measurement Procedure 18-6: Hematocrit Measurement Procedure 18-7: Erythrocyte Sedimentation Rate Procedure 18-8: Bleeding Time Chapter 19 Medical Microbiology Classifications of Microorganisms Methods of Identification Procedure 19-1: Performing a Gram Stain Collecting Specimens Culture Media Procedure 19-2: Direct Smear Procedure 19-3: Wet Mount Preparation Procedures Performed in the Physician's Office Laboratory Procedure 19-4: Throat Culture of Streptococcus Pyogenes Procedure 19-5: Rapid Strep Test Chapter 20 Urinalysis Composition of Normal Urine Common Urine Tests Guidelines for Collecting a Routine Urine Sample Procedure 20-1: Collecting a Clan-Catch Specimen Procedure 20-2: Physical Urinalysis Procedure 20-3: Measuring Specific Gravity Procedure 20-4: Testing Urine with Reagent Strips Microscopic Urine Sample Procedure 20-5: Urine Pregnancy Testing Appendices Appendix A Abbreviations and Symbols Appendix B Commonly Misspelled Medical Terms Appendix C Frequently Used Computer Terms Appendix D Proofreader's Marks Appendix E Rules for Alphabetic Filing Appendix F Anatomy of MyPyramid Appendix G Vitamins and Minerals Appendix H CMA Examination Appendix I Laboratory Requisition Form Appendix J Normal Laboratory Test Values Appendix K Overview of Body Systems and their Functions Appendix L Celsius and Fahrenheit Temperature Equivalents Appendix M Apothecary/Household/Metric Equivalents Appendix N Immunizations and Vaccinations Appendix O Blood Grouping Appendix P Patient's Bill of Rights

Promotional Information

Designed as a quick reference for students in their externship and medical assistants on the job, Pocket Guide for Medical Assistants is the perfect tool for success! Highlighting both the administrative and clinical daily tasks of the medical assistant, this is the complete pocket guide at your fingertips. Each section summarizes the steps required for administrative, clinical, and laboratory procedures that the medical assistant must know. As an added bonus the fire proof, water proof, and tear resistant paper allows you to take this pocket guide anywhere!

About the Author

Dr. Moini was assistant professor at Tehran University School of Medicine for nine years, teaching medical and allied health students. The author is a professor and former director (for 15 years) of allied health programs at Everest University (formerly Florida Metropolitan University, in Melbourne, Florida). Dr. Moini re-established the medical assistant program in 1990, and he was the director of this program for 15 years. His first book, "Medical Assisting Review -- Passing the CMA and RMA Exams" has become the best-selling book of its kind, and is the preferred choice for a majority of medical assistant programs. He established other allied health programs for Everest University, which include pharmacy technician, healthcare administration, and other programs. Dr. Moini has been a published author of various allied health books since 1999.

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