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Knowledge Management
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Table of Contents

PART I: KNOWLEDGE MANAGEMENT WITHIN BUSINESS COMMUNITIES.- The Business Environment.- Business Processes And Activities.- Connecting People Within Business Activities.- Collaboration, Knowledge And Innovation.- Culture And Knowledge Sharing.- Social Software.- PART II: CURRENT BUSINESS SYSTEMS.- Today's Business Applications.- Achieving Dynamic Capability Through Business Networking.- PART III: ORGANIZING FOR KNOWLEDGE MANAGEMENT.- Modeling Business Activities.- The First Design Step: Defining Requirements.- Creating The Business Architecture: Combining Activities, Knowledge And People.- PART FOUR Supporting Technologies.- Specifying Electronic Workspaces For The Business Architecture.- Technologies For Business Processes.- Connecting Enterprises.

Promotional Information

'An excellent book that positions IT within the context of modern organisations. It recognises the need for organisations to co-operate and collaborate with each other and that business processes are needed to support knowledge management in these activities.'- Professor Sharon Cox, Head of the Department of Computing Research, Birmingham City Business School, UK

About the Author

IGOR HAWRYSZKIEWYCZ is Professor of Computing Sciences at the University of Technology, Sydney, Australia. Prior to joining the University of Technology, Sydney, he was a Principal Lecturer in Information Systems at the University of Canberra, Australia.

Reviews

'An excellent book that positions IT within the context of modern organisations. It recognises the need for organisations to co-operate and collaborate with each other and that business processes are needed to support knowledge management in these activities.'- Professor Sharon Cox, Head of the Department of Computing Research, Birmingham City Business School, UK

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