Acknowledgements How to use the Reader Introduction: Themes and issues in the study of Language and Intercultural Communication - Zhu Hua Notes for students and instructors Part I: Culture, Language And Thought Introduction to Part One 1. The relation of habitual thought and behaviour to Language - Benjamin Whorf 2. Is the world made up of nouns or verbs? - Richard Nisbett 3. Hofstede's value dimensions and Hall's high context/low context - Larry A. Samovar, Richard Porter & Lisa A. Stefani Notes for students and instructors Part II: Cultural Approaches To Discourse And Pragmatics: Theoretical Considerations Introduction to Part Two 4. Interpersonal politeness and power - Ron Scollon & Suzanne Wong Scollon 5. Politeness phenomena in Modern Chinese - Yueguo Gu 6. How and why honorifics can signify dignity and elegance: The indexicality and reflexivity of linguistic rituals - Sachiko Ide 7. Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations - Helen Spencer-Oatey 8. Cultural scripts: what are they and what are they good for? - Cliff Goddard & Anna Wierzbicka Notes for students and instructors. Part III: Communication Patterns Across Cultures: Empirical Examples Introduction to Part Three 9. Requests and Apologies: A Cross-Cultural Study of Speech Act realisation patterns - Shoshana Blum-Kulka and Elite Olshtain 10. The dugri ritual - Tamar Katriel 11. The pragmatic functions of the recitation of Qur'anic verses by Muslims in their oral genre: The case of Insha' allah, 'God's willing' - Ayman Nazzal 12. The silent Finn revisited - Kari Sajavaara and Jaakko Lehtonen Notes for students and instructors Part IV: Teaching and Learning Cultural Variations of Language Use Introduction to Part Four 13. Small cultures - Adrian Holliday 14. Developmental patterns in second language pragmatics - Gabriele Kasper and Kenneth R. Rose 15. Signaling and preventing misunderstanding in English as lingua franca communication - Anna Mauranen Notes for students and instructors Part V: Interculturality Introduction to Part Five 16. Intercultural or not? Beyond celebration of cultural differences in miscommunication analysis - Srikant Sarangi 17. The interactive constitution of interculturality: How to be a Japanese with words - Aug Nishizaka 18. Constructing membership in the in-group: Affiliation and resistance among Urban Tanzanians - Christina Higgins Notes for students and instructors Part VI: Intercultural Communication In A Professional Context Introduction to Part Six 19. Intercultural communication at work in Australia: Complaints and apologies in turns - Michael Clyne, Martin Ball and Deborah Neil 20. Suggestions to buy: Television commercials from the U.S., Japan, China and Korea - Richard Schmidt, Akihiko Shimura, Zhigang Wang and Hy-sook Jeong 21. Interruptive strategies in British and Italian Management meetings - Francesca Bargiela-Chiappini and Sandra J. Harris 22. Displaying closeness and respectful distance in Montevidean and Quiteno service encounters - Rosina Marquez Reiter and Maria E. Placencia Notes for students and instructors Conclusion: Studying Language and Intercultural Communication: Methodological considerations - Zhu Hua Notes for students and instructors Resource List Glossary Index
Zhu Hua is Reader in Applied Linguistics and Communication, Birkbeck College, University of London, UK. She recently co-edited Language Learning/Teaching as Social (Inter)Action.
"This book provides a valuable resource for students (advanced undergraduate or post-graduate) interested in intercultural communication, but also in "language learning and teaching, pragmatics and discourse analysis of a range of subjects"." - Communication Research Trends