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Language and Intercultural Communication in the Workplace
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Table of Contents

Introduction - Language and intercultural communication in the workplace: critical approaches to theory and practice Hans J. Ladegaard and Christopher J. Jenks 1. Reconsidering intercultural (communication) competence in the workplace: a dialectical approach Judith N. Martin and Thomas K. Nakayama 2. Issues of language and competence in intercultural business contexts Shanta Nair-Venugopal 3. Examining linguistic proficiency in the multilingual glocal workplace: a Malaysian case study Sze Seau Lee and Yew Lie Koo 4. The importance of interfaith dialog in the workplace for achieving organizational goals: a Kenyan case study Agnes Lucy Lando, Linda Muthuri and Paul R. Odira 5. Preparing students for the global workplace: the impact of a semester abroad Jane Jackson 6. The impact of international students on the university work environment: a comparative study of a Canadian and a Danish university Jane Vinther and Gordon Slethaug 7. `The cultural stuff around how to talk to people': immigrants' intercultural communication during a pre-employment work-placement Prue Holmes 8. Virtual team management: what is causing communication breakdown? Jane Lockwood 9. Identities at odds: embedded and implicit language policing in the internationalized workplace Spencer Hazel 10. International city branding as an intercultural discourse: workplace, development, and globalization Shi-xu

About the Author

Hans J. Ladegaard is Professor and Head of the Department of English at the Hong Kong Polytechnic University. He is interested in intercultural communication, language attitudes and stereotypes, language and gender, narratives of migration, pragmatics, and discourse analysis. Christopher J. Jenks is Assistant Professor of English at the University of South Dakota, USA. He is interested in global Englishes, intercultural communication, race and ethnicity, national identities, critical pedagogy, and discourse analysis.

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