Absolutely Australia's Lowest Prices

We won't be beaten by anyone. Guaranteed

The Leader's Guide to Coaching & Mentoring
By

Rating
New or Used: 2 copies from $67.99
The Leader's Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on: * The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming * The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching * The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader's Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That's what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It's not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority
Product Details

Table of Contents

Introduction & Overview PART 1 - COACHING & MENTORING FUNDAMENTALS Chapter 1: Coaching in Context Chapter 2: Being a Mentor Chapter 3: Identifying Your Personal Coaching Style Chapter 4: Getting the Most Out of a Coaching Session PART 2 - COACHING & MENTORING SKILLS Chapter 5: Listening Chapter 6: Questioning Chapter 7: Observing Body Language and Non Verbal Behaviour Chapter 8: Building Rapport and Trust Chapter 9: Challenge Chapter 10: Reflective Skills Chapter 11: Reframing Chapter 12: Supportive Skills Chapter 13: Feedback PART 3 - COACHING APPROACHES, MODELS & TOOLS Chapter 14: Coaching Approaches Chapter 15: Coaching Models Chapter 16: Coaching Tools PART 4 - COACHING SCENARIOS Chapter 17: Peer to Peer Coaching Chapter 18: Line Manager as a Coach Chapter 19: Coaching Gen Y and Millenials Chapter 20: Cross Cultural Coaching Chapter 21: Coaching a Poor Performer Chapter 22: Coaching Star Performers Chapter 23: Coaching For Career Development Chapter 24: Telephone/Virtual Coaching Chapter 25: Coaching The Team Chapter 26: Reverse Coaching PART 5 - FINAL THOUGHTS Chapter 27: Coaching Supervision Chapter 28: 10 Tips for Excellence in Coaching & Mentoring Chapter 29: 10 Traps to Avoid When Coaching or Mentoring Conclusion Resources References Index

About the Author

Mike Brent is a Client and Programme Director at Ashridge. He's worked as a management trainer and consultant with GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen and has run seminars in Japan, China, Uzbekistan, Thailand, Malaysia, Indonesia, USA, Canada and South America. Fiona Dent is a former Director of Executive Education at Ashridge. She is currently a freelance tutor and consultant at Ashridge, teaching on a national and international basis.

This item has low availability through normal channels. The supplier has a low reliability rating in Fishpond's system and may not arrive on time. Learn more.

Look for similar items by category
Home » Books
Home » Books » Business » Leadership
Home » Books » Business » Management » Strategy
People also searched for
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling The Leader's Guide to Coaching & Mentoring: How to Use Soft Skills to Get Hard Results (The Leader's Guide) on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond World Ltd.
Back to top