Foreword; Preface: Everyone's Business: The New Realities of Leadership; WHEN LEADERS ARE AT THEIR BEST; The Practices and Commitments of Exemplary Leadership; What Constituents Expect of Leaders: Knowing the Other Half of the Story; CHALLENGING THE PROCESS; Search for Opportunities: Confronting and Challenging the Status Quo; Experiment and Take Risks: Learning from Mistakes and Successes; INSPIRING A SHARED VISION; Envision the Future: Imaging Ideal Scenarios; Enlist Others: Attracting People to Common Purposes; ENABLING OTHERS TO ACT; Foster Collaboration: Promoting Cooperative Goals and Mutual Trust; Strengthen Others: Sharing Power and Information; MODELING THE WAY; Set the Example: Doing What You Say You Will Do; Achieve Small Wins: Building Commitment to Action; ENCOURAGING THE HEART; Recognize Contributions: Linking Rewards with Performance; Celebrate Accomplishments: Valuing the Victories; BEGINNING THE JOURNEY; Become a Positive Force: The Leader Who Makes a Difference; Appendix: Theory and Evidence Behind the Practice: The Leadership Practices Inventory (LPI);.
JAMES M. KOUZES is chairman of the Tom Peters Group/Learning Systems, which makes leadership work through practical, performance-oriented learning programs, including the Leadership Challenge Workshop and Leadership Is Everyone's Business. In 1993 the Wall Street Journal cited him as one of the twelve most requested "nonuniversity executive-education providers" to U.S. companies. BARRY Z. POSNER, Ph.D, is dean of the Leavey School of Business, Santa Clara University, and professor of organizational behavior. He has received several outstanding teaching and leadership awards, has published more than eighty research and practitioner-oriented articles, and currently is on the editorial review boards for the Journal of Management Education, the Journal of Management Inquiry, and the Journal of Business Ethics. He also serves on the board of directors for Public Allies-Silicon Valley and for the Center for Excellence in Nonprofits.
An inspirational and practical handbook, this expanded revision of a bestselling manual originally published in 1987 offers sound advice to corporate leaders and entrepreneurs, to managers and employees and to aspiring leaders in retail, manufacturing, government, community, church and school settings. Drawing on interviews and a questionnaire survey of more than 3000 leaders, the authors identify five fundamental practices of exemplary leadership: challenge the status quo; inspire a shared vision; enable others to act; model the way forward by setting an example; tap individuals' inner drives by linking rewards and performance. Kouzes, chairman and CEO of TPG/Learning Systems, and Posner, managing partner of Santa Clara University's Executive Development Center in California, write insightful, down-to-earth, jargon-free prose. This new edition has been substantially updated to reflect the challenges of shrinking work forces, rising cynicism and expanded telecommunications. An appendix includes the author's Leadership Practices Inventory, a tool for assessing leadership behavior. 75,000 first printing; Executive Program Book Club main selection; author tour. (Sept.)
Kouzes gives workshops in executive development and managing growth companies; Posner conducts seminars in communication, group dynamics, etc. Their excellent book on leadership for business executives covers identifying and developing leadership qualities, building commitment into action, and other important topics. In addition to discussing the theoretical foundations of leadership, the authors use many examples from work situations to demonstrate application. In a field in which many books are available, this one is readable, interesting, and up-to-date. Highly recommended for collections serving business executives and students. Grace Klinefelter, Ft. Lauderdale Coll. Lib., Fla.
"At a time when words like 'inspiration' or 'spirit' are sometimes used with embarrassment, the authors restore those lofty concepts to their rightful place at the core of successful business.'' (Norman Lear, chairman and CEO, Act III Communications) "A vital resource for all leaders and managers preparing themselves for the demands of 21st century leadership." (Kathryn E. Johnson, president and CEO, The Healthcare Forum) "I not only enjoyed it... found myself constantly nodding and saying to myself, 'That's right! That's how it's done! That's what it feels like!' You certainly captured the essence of what I've found is at the heart of transforming leadership.'' (Robert Haas, chairman and CEO, Levi Strauss & Co.) "The Leadership Challenge changed the direction of Motorola Semiconductor's World Marketing Organization." (Charles E. Thompson, senior vice president, director world marketing, Semiconductor Products Sector, Motorola Inc.) "Kouzes and Posner demonstrate that when ordinary business people aspire to extraordinary achievements they can expand the realm of what's possible.'' (Kathy Meyer, executive director, The Business Enterprise Trust) "The Leadership Challenge is a book that should be read and worked through by every member of every organization. It makes real and accessible the practices of leadership. If it is not in the workplace of all your people you are missing the plot." (David Clancy, manager, Culture Development, Westpac Banking Corporation) "This book has heart. . . . I highly recommended The Leadership Challenge in 1987. I do so even more in 1995.'' (from the foreword by Tom Peters)