Preface PART 1: FINANCIAL LEADERS OF THE TWENTIETH CENTURY The Evolution of Financial Services The Leaders PART 2: FINDINGS AND CONCLUSIONS What is Leadership? Knowing the Way: Consistent Direction The Role of Values Getting There from Here: The Leadership Process Managing Conflicts: The Limits of Leadership A Profile of Financial Leadership Financial Services in the Future Conclusions for the Future: How Can Financial Leaders Make it Happen? Bibliography Index

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STEVEN I. DAVIS

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