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Leadership Without Excuses
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Table of Contents

Part I: Proven Strategies for Communicating Clear and Credible Expectations
Introduction
1. Equip your People for Moments of Truth and Tradeoff
2. Invest Excruciating Minutes to Ensure Role Clarity
3. Use Commander's Intent to Promote Ownership, Stretch Your People, and Align Them with Your Business Strategy
4. Compete for Attention
5. Boost the Credibility of Your High ExpectationsPart II: Proven Strategies for Creating Compelling Consequences
6. Reward What You Want to See More of. . . And Stop Tolerating What You Don't
7. Use the Other F-Word to Tap Hidden Sources of Motivation
8. Wield Your Biggest Stick: The Power to Take Things Away
9. Whnn You HaWheno Authority, Use Increased Confidence and Reduced Anxiety as Your Consequence Currency
Part III: Proven Strategies for Leading Conversations Grounded in Empirical Reality
10. Whet the Appetite for Truth
11. Prevent Excuses before They Happen
12. Banish the Fantasies and Fetishes that Lead to Fingerpointing
13. Treat Mistakes as Intellectual Capital and Give Negative Feedback That Doesn't Freak People Out
Conclusion

About the Author

Jeff Grimshaw, a partner in the firm MGStrategy, is an expert on accelerating accountability and alignment. Over two decades, he's helped hundreds of leaders deliver the results on which they've staked their reputations. Grimshaw serves as senior advisor, Leadership Solutions, at stickK.com, helping leaders apply powerful insights from behavioral economics to improve performance. With POW/MIA activist Paul Pinkerton, he cofounded Paul's Kids Vietnam Children's Charity. Visit Jeff at mgstrat.com.
Gregg Baron is president of Success Sciences, a research-based performance improvement firm that focuses on the points of customer contact (sales, service, collections, and technical service quality). As a certified management consultant, Gregg has more than two decades of experience helping senior leaders enhance their practices for leading change. Gregg is also a founding principal in The Institute for Organizational Effectiveness. Visit Gregg at success-sciences.com.

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