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Leading Change in Healthcare
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Table of Contents

Introduction. How We Think about Organizations: a Complexity Perspective. Positive Psychology and Interpersonal Neurobiology. Relationship-centered Care and Administration. Authentic, Affirmative and Courageous Presence. Clarian West Medical Center: Creating a Sanctuary of Healing. Growing Relationships on the Turtle's Back: Family Medicine at Lehigh Valley Health Network AMPATH: Evolution of a Weapon against HIV/AIDS. A Community of Influence: Clinician Researchers Join to Make a Difference to People Affected by Consequences of Cancer Treatment. Using the Positive Deviance Approach to Reduce Hospital-acquired Infections at the Veterans Administration Healthcare System in Pittsburgh. Designing Buildings for Student-centred Learning: the Science Centre at University College Dublin. The Harvard Vanguard Kenmore Practice Experience: a Focus on Human Development and Relationship Building. Transforming the Professional Culture of a Medical School from the Inside Out. Conclusion.

Introduction * How We Think about Organizations: a Complexity Perspective * Positive Psychology and Interpersonal Neurobiology * Relationship-centered Care and Administration Authentic, Affirmative and Courageous Presence * Clarian West Medical Center: Creating a Sanctuary of Healing * Growing Relationships on the Turtle's Back: Family Medicine at Lehigh Valley Health Network AMPATH: Evolution of a Weapon against HIV/AIDS * A Community of Influence: Clinician Researchers Join to Make a Difference to People Affected by Consequences of Cancer Treatment * Using the Positive Deviance Approach to Reduce Hospital-acquired Infections at the Veterans Administration Healthcare System in Pittsburgh * Designing Buildings for Student-centred Learning: the Science Centre at University College Dublin * The Harvard Vanguard Kenmore Practice Experience: a Focus on Human Development and Relationship Building * Transforming the Professional Culture of a Medical School from the Inside Out * Conclusion

About the Author

respectively Senior Consultant, Healthcare Consultancy, McArdle Ramerman & Company, Rochester, NY, USA; Fetzer Institute, Kalamazoo, MI, USA; Senior Consultant, Relationship Centered Health Care, Baltimore, MD, USA

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